The administration of your print and scan infrastructure can easily become rather time-consuming. If users for example need to replace paper or toner themselves, quite often this is not taken care of immediately. In case of any problem or incident, the administrator or even the hardware supplier needs to be informed. Users who only have to contact their IT department can consider themselves lucky. In this case however, your IT staff needs to have some knowledge of the print and scan infrastructure in order to quickly solve the problem.
With our managed services covering your print infrastructure, you and your team don't need to worry or take care of anything. Details on toner needing to be replaced or any incident that occurred are automatically transmitted to the Konica Minolta Service Centre – from that point on, we take care of everything, supplying toner to you or sending a technician to solve a problem. And if you want us to, we’ll report all issues to you that you are aware of the status of your fleet at any time without having to organise its support yourself.
- Availability of your print infrastructure at all times
- Maximised uptime with minimised administrative efforts
- Easy automation of consumables orders and service requests