Our RMM service also takes care of applying critical Microsoft and Linux operating system (OS) patches, which enhances your overall security posture and helps protect against cyberattacks and threats.
All the activities on each monitored device are recorded and auditable, and regular reports are also available.
Remote monitoring involves deploying RMM software agents on your infrastructure components which allow a specialist team (via a remote access gateway) to monitor the components in real time using RMM tools. The team will analyse and manage any issues detected, and remediate them remotely wherever possible. OS patches can also be applied to the monitored components remotely.
Konica Minolta's process consists of four phases:
Our RMM service offers a practical and cost-effective alternative to conventional onsite IT support. The charging model is based on a simple monthly fee with no hidden extras to pay for. Remote remediation of faults (wherever possible) saves time, and enhances business continuity; while application of critical OS patches helps to enhance your organisation's security posture.
Proactive remote monitoring detects faults rapidly and reliably and, wherever possible, fixes them remotely — before they start affecting your business. As your managed service provider, Konica Minolta takes responsibility for ensuring optimal management of your IT systems and smooth running of your IT processes.
We show you how.
We know that each organisation is unique, which is why every engagement starts with a conversation.
We're ready to listen, so contact us today.
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