Dispatcher Paragon

Effective cost control with optimised printing​

Print management as it suits you​

These days, any organisation – whether smaller company, corporate environment, public organisation, or educational facility – will strive to maximise their transparency and keep costs in check. Very often, print is an overseen, but essential cost factor. So what you need is a precise overview of all printing operations to enable, wherever possible, the charging back of related costs to teams, departments, and individual users. ​

With our award-winning Dispatcher Paragon, you will get an attractive solution for the effective management of users and costs. Securing the print environment, the application facilitates detailed output & cost reporting, and provides cost assignment and chargeback, central user and role management, as well as budget and quota management capabilities. Thanks to additional core scanning capabilities, Dispatcher Paragon provides a comprehensive, easy-to-use workflow.

Dispatcher Paragon wins Outstanding Cost Accounting & Recovery Solution

The world’s leading independent evaluator of document imaging software, hardware and services, Keypoint Intelligence says that “Konica Minolta Dispatcher Paragon comes with everything you need to take control of your print environment."

Convincing factors:

  • Real-time tracking capabilities and rich reporting features that enable businesses to get a clear view of all print, scan, and copy activity
  • Access control and secure pull print prevents unauthorised usage and protects sensitive information at the MFP
  • Built-in payment system, customisable pricing structures, vendor-agnostic device support, and robust budgeting and quota tools

More Information

Your benefits at a glance

Decreasing costs and better operational oversight​

Reduction of capital expenditure and improvement of cashflow ​

Increasing productivity in your organisation

Advanced information security and compliance

Reduction of your environmental footprint

Key features

Key features

Dispatcher Paragon provides a comprehensive solution for end-to-end print management workflows including a range of useful features:​

  • Detailed output and cost reporting​
  • Cost assignment and chargeback​

  • Central user and role management​

  • Budget and quota management​

  • Connectivity with Microsoft Universal Print​

  • Intelligent scanning as optional add-on​ with connection to all popular cloud storage applications​

  • Optical Character Recognition (OCR)​

  • Unified interface for print management and scanning features

Functional extension of Microsoft Universal Print thanks to Dispatcher Paragon's connectivity 

The connectivity of Dispatcher Paragon with Microsoft Universal Print helps customers who are using the modern print solution Microsoft Universal Print to also benefit from all the extensive print management advantages that Konica Minolta’s solution offers.  


Universal Print is subscription-based, integrated in Microsoft 365 and runs entirely on the cloud computing platform Microsoft Azure. That means, you can move your printing into the cloud and still use your favourite features like follow me printing, print cost accounting, detailed reporting and much more. You benefit from central control of your print related costs whilst Microsoft Azure’s redundancy helps to minimise system downtime. 


Cloud Printing Journey with Universal Print, bizhub i-Series and Dispatcher Paragon

Universal Print by Microsoft and Konica Minolta bizhub i-Series and Dispatcher Paragon work together to provide a secure and simple way for customers to create a corporate print environment within their Microsoft 365 business environment. The bizhub i-Series has native support for Universal Print. By integrating in bizhub i-Series with Microsoft 365, a Universal Print environment can be created without the need to build an on-premise environment. Users can enjoy a seamless printing experience and your IT department can be free from print server management.

Dispatcher Paragon: Secure printing processes and transparency over printing costs

With printers or MFPs in central locations, other employees can view their colleagues' printouts if there is no possibility to collect print jobs in a personalised way. Sometimes employees place print jobs and then quickly realise that they don't need the printout or need to correct something. Often printing costs cannot be assigned to a department.

Dispatcher Paragon: Secure and time-saving printing processes for multiple users on one PC

Sharing a PC between multiple users means data risk for printed documents. In addition, printouts have to be manually sorted at the print devices to find out which print jobs belong to which employee.

Determine the energy and resource consumption of your printer fleet with an audit tool with Dispatcher Paragon 

By using environmental audit tools to analyse your existing printer fleet, you can obtain environmental data and make improvements where necessary. Dispatcher Paragon offers an in-depth analysis of an organisation’s print, scan and fax usage as part of reporting and dashboards. The resulting Green Report inform organisations on resources saved on paper printing such as water, timber and CO₂ emissions.

Customer Success Stories




ELECTROPULT JSC from Saint-Petersburg with over 450 employees is a leading Russian enterprise, developer and manufacturer of electrical equipment, con trol systems, distribution and regulation of electricity. With Dispatcher Paragon from Konica Minolta, the company has chosen a solution that ensures full cost control over the print environment as well as a high level of security of the printing operations.



New energy for the digital age

GasNet has a fleet of 310 printers and MFPs, including 210 Konica Minolta MFPs and printers and one hundred devices from another vendor – all of which could be effectively managed via Dispatcher Paragon. The 6-month project brought together stakeholders from Innogy, the GasNet IT department with a dedicated team from Konica Minolta that supported GasNet at every step. This included solutions consultants, architects, technical support, a project manager, and 15 local technicians from around the Czech Republic who installed the solution.

GRAWE Banking Group


GRAWE Banking Group

GRAWE has been using printers from Konica Minolta since 2005. As part of a change process, the banking group replaced its printers for new bizhub MFPs (MultiFunction-Peripherals) from Konica Minolta. Part of the tender was a solution to secure print jobs, explains Armin Rettl, Head of IT Infrastructure at GRAWE Banking Group: “As a bank, security is a top priority for us, and we have to provide detailed evidence of the path that information has taken. Since the printers in our branches are publicly accessible, we have to avoid documents being freely visible in the printer.”

Grazer Wechselseitige Versicherung AG (GRAWE)


Saint Petersburg Scientific Research Institute of Vaccines and Serums


Saint Petersburg Scientific Research Institute of Vaccines and Serums (SPbSRIVS)

The Saint Petersburg Scientific Research Institute of Vaccines and Serums
(SPbSRIVS) of the FMBA of Russia is a recognised leader in the development and production of influenza vaccines in the Russian Federation. With regards to a modern printing infrastructure and the freeing up of resources of the IT department SPbSRIVS decided for Konica Minolta as the preferred solution provider. With Dispatcher Paragon SPbSRIVS now uses a unified solution for monitoring and managing their printing infrastructure.

Want to get even more out of your print management and document workflows?​

Dispatcher Suite – an integrated solution for efficient printing and advanced workflow automation​

Our Dispatcher Suite extends your secured printing infrastructure with document workflow automation and transforms manual work into digital end-to-end processes.​

Dispatcher Paragon Cloud – secure print management in the cloud​

Dispatcher Paragon Cloud optimises your cost structure and overview through a fixed fee whilst providing all the benefits of an on-premise print management solution – without compromising in security.​

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Further reading

Read our rethink work blog article