Dispatcher Paragon

Print Management

Effective cost control with optimised printing

These days, any organisation – whether smaller company, corporate environment, public organisation, or educational facility – will strive to maximise their transparency and keep costs in check. One precondition for this is a precise overview of all printing operations to enable, wherever possible, the charging back of related costs to teams, departments, and individual users. With Dispatcher Paragon, Konica Minolta offers the perfect application for this purpose.

Dispatcher Paragon wins Outstanding Cost Accounting & Recovery Solution

The world’s leading independent evaluator of document imaging software, hardware and services, Keypoint Intelligence says that “Konica Minolta Dispatcher Paragon comes with everything you need to take control of your print environment."

Convincing factors:

  • Real-time tracking capabilities and rich reporting features that enable businesses to get a clear view of all print, scan, and copy activity
  • Access control and secure pull print prevents unauthorised usage and protects sensitive information at the MFP
  • Built-in payment system, customisable pricing structures, vendor-agnostic device support, and robust budgeting and quota tools

More Information

Dispatcher Paragon Workflow

Dispatcher Paragon workflow

Budget and quota management

Budget and quota management
  • Easy budget assignment: The administrator can assign individual budgets to different users – which facilitates limiting the printing activities of specific users in order to keep print, copy, scan and fax costs under control.
  • Periodic budget reset: The budgets assigned to individual users and user groups are best managed via automatic reset or top-up at specified intervals; this relieves the administrator of such a mundane task. It is still possible to resetting and change budgets or quotas manually, which allows for exceptional print jobs in-between.
  • Payment system: Dispatcher Paragon offers various convenient options to reload their user accounts:
    • Cash desk reload: A cash desk operator collects money from the user, which he then credits to the user account via the Dispatcher Paragon Cash Desk Management application.
    • Self-service reload: Via a payment machine users are able to pay money (coins and bills) into their account directly.
    • Credit card reload: Via PayPal or DIBS

Central user and role management

Central user and role management
  • Centralised user management: Individual user access rights to MFPs for copy, print, scan and fax functionalities can be easily and conveniently managed centrally.
  • User access roles: The administrator can grant users different levels of device access and device functionalities; the levels are easily managed by creating corresponding user roles.
  • Centralised authentication management: User log-in types to the device include card authentication, user credentials and PIN authentication, with the administrator determining which type of user authentication should be active.

Cost assignment and chargeback

Cost assignment and chargeback
  • Print accounting and monitoring: For the easy compilation of comprehensive print histories, all print activities in the network can be tracked in real time. The Dispatcher Paragon embedded terminal provides detailed copy, scan and fax accounting (also possible via external terminals).
  • Flexible cost allocation: The administrator can assign users to specific cost centres; alternatively, each user can individually select the appropriate cost centre or project before printing.
  • Individual price calculation: Different devices, cost centres and users can be assigned individual price lists. Thus, even in a heterogeneous print infrastructure an accurate calculation of print costs is possible.
  • Tracking of third-party devices: Print job tracking can cover the entire corporate printing infrastructure; i.e. it is also possible for non-Konica Minolta devices.

Detailed output and cost reporting

Detailed output and cost reporting
  • Web reports: Easy creation of detailed overviews and flexible reports that can cover all activities of single users or user groups; this facilitates the monitoring of costs on a daily, weekly and monthly basis or over longer periods.
  • Management reports: Automatic as well as on-demand compilation of such reports to provide the company’s management with comprehensive overviews detailing the entire print environment in a clearly structured and easy-to-grasp layout.
  • Export of report results: Export of reports into various formats to facilitate and speed up the sharing of results.
  • Automated reporting: Scheduling function that generates reports automatically at regular intervals (monthly, quarterly or annually) for an even more comprehensive overview.

Functional extension of Microsoft Universal Print thanks to Dispatcher Paragon's connectivity 

The connectivity of Dispatcher Paragon with Microsoft Universal Print helps customers who are using the modern print solution Microsoft Universal Print to also benefit from all the extensive print management advantages that Konica Minolta’s solution offers.  


Universal Print is subscription-based, integrated in Microsoft 365 and runs entirely on the cloud computing platform Microsoft Azure. That means, you can move your printing into the cloud and still use your favourite features like follow me printing, print cost accounting, detailed reporting and much more. You benefit from central control of your print related costs whilst Microsoft Azure’s redundancy helps to minimise system downtime. 


Cloud Printing Journey with Universal Print, bizhub i-Series and Dispatcher Paragon

Universal Print by Microsoft and Konica Minolta bizhub i-Series and Dispatcher Paragon work together to provide a secure and simple way for customers to create a corporate print environment within their Microsoft 365 business environment. The bizhub i-Series has native support for Universal Print. By integrating in bizhub i-Series with Microsoft 365, a Universal Print environment can be created without the need to build an on-premise environment. Users can enjoy a seamless printing experience and your IT department can be free from print server management.

Dispatcher Suite – An integrated solution for an efficient printing and scanning environment

As a print management and document capture solution, the Dispatcher Suite platform comprises Dispatcher Paragon for print management and Dispatcher Phoenix for automated workflows. The feature-rich suite has been designed for companies that want to effectively manage and reduce their print services costs, enhance efficiency by implementing digital workflows, and increase their document security. Thanks to its complete modularity, the Dispatcher Suite is highly scalable and can be configured exactly to varying corporate needs.

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Customer Success Stories




ELECTROPULT JSC from Saint-Petersburg with over 450 employees is a leading Russian enterprise, developer and manufacturer of electrical equipment, con trol systems, distribution and regulation of electricity. With Dispatcher Paragon from Konica Minolta, the company has chosen a solution that ensures full cost control over the print environment as well as a high level of security of the printing operations.



New energy for the digital age

GasNet has a fleet of 310 printers and MFPs, including 210 Konica Minolta MFPs and printers and one hundred devices from another vendor – all of which could be effectively managed via Dispatcher Paragon. The 6-month project brought together stakeholders from Innogy, the GasNet IT department with a dedicated team from Konica Minolta that supported GasNet at every step. This included solutions consultants, architects, technical support, a project manager, and 15 local technicians from around the Czech Republic who installed the solution.

GRAWE Banking Group


GRAWE Banking Group

GRAWE has been using printers from Konica Minolta since 2005. As part of a change process, the banking group replaced its printers for new bizhub MFPs (MultiFunction-Peripherals) from Konica Minolta. Part of the tender was a solution to secure print jobs, explains Armin Rettl, Head of IT Infrastructure at GRAWE Banking Group: “As a bank, security is a top priority for us, and we have to provide detailed evidence of the path that information has taken. Since the printers in our branches are publicly accessible, we have to avoid documents being freely visible in the printer.”

Grazer Wechselseitige Versicherung AG (GRAWE)


Saint Petersburg Scientific Research Institute of Vaccines and Serums


Saint Petersburg Scientific Research Institute of Vaccines and Serums (SPbSRIVS)

The Saint Petersburg Scientific Research Institute of Vaccines and Serums
(SPbSRIVS) of the FMBA of Russia is a recognised leader in the development and production of influenza vaccines in the Russian Federation. With regards to a modern printing infrastructure and the freeing up of resources of the IT department SPbSRIVS decided for Konica Minolta as the preferred solution provider. With Dispatcher Paragon SPbSRIVS now uses a unified solution for monitoring and managing their printing infrastructure.

Free yourself from the burden of managing your print infrastructure

We help you use cloud print services while ensuring connectivity to Microsoft Universal Print. This is because both bizhub Evolution and Dispatcher Paragon from Konica Minolta offer the necessary connectors to Microsoft Universal Print, providing a secure and simple way to create a corporate print environment within the Microsoft 365 business environment. On-premise print infrastructure is no longer required, freeing you from the burden of managing your print infrastructure. Start your digital transformation journey with end-to-end support in their transition from legacy on-premise printing towards the intelligent connected workplace.