Managed IT Services: More reliable IT, more time for IT strategy

Managed IT Services: more reliable IT, more time for IT strategy
Give time back to your IT team by outsourcing everyday management tasks
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Stop firefighting and start innovating

Organizations generally agree that their IT infrastructure is the backbone of their business operations and processes. Today's IT infrastructures are more dynamic than before, and more complex to manage. New technologies come on the market offering new capabilities in response to changing requirements, like home and hybrid working patterns, and increasingly demanding data storage and analytics.

In parallel, data protection and related regulations continue to evolve, while cyberthreats become more prevalent and sophisticated. A 2023
Google report reveals that 43% of SMEs had experienced a cyberattack during the previous two years, while a
Cisco guidebook indicates that small businesses spend an average of $955,000 per attack on restoring normal operations.

So, your in-house IT teams are pulled in two directions. They want to evaluate new technologies and roll out new applications and services to help transform processes and support business growth. But they don't have enough time, as they're too caught up in the everyday tasks of hardware monitoring; software, hardware and security patches and updates; managing backups and user rights; and troubleshooting.

It's why organizations are increasingly turning to managed service providers (MSPs) like Konica Minolta. Our teams use their expertise to take over day-to-day infrastructure management, providing a proactive service that maintains high levels of availability and security, and giving our customers' internal IT teams the time they need to focus on strategic developments.

When you choose Konica Minolta for managed IT services, we start by carrying out a requirements analysis before proposing and implementing suitable services and solutions. These may include managed backup, remote monitoring and management of your infrastructure, and managed protection against cyberattacks. In addition, we can guide and support you in the adoption of new technologies, such as cloud data center services to extend your data storage and processing capabilities, or enterprise-wide rollout of new applications and services.

Benefits of Managed IT Services

Peace of mind
Know that your IT infrastructure and applications are monitored and managed by experts.

Increased availability
Proactive management means that IT issues are spotted and resolved before they become problems that affect your business operations.

Security you can count on
Our managed IT services teams optimize protection for your data and IT infrastructure by staying up to date with the latest security threats and the tools to counter them.

Focus on strategy
With everyday monitoring and maintenance in safe hands, your in-house IT team is free to focus on strategic developments to support business growth.

Are you realizing your full potential?

The IT departments of small and medium-sized enterprises (SMEs) are coming under increasing pressure. In this free eBook, you can find out what IT infrastructure challenges SMEs are facing, what the measures can help overcome them, and the benefits of outsourcing IT infrastructure management to a managed services provider (MSP).

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Your questions answered

A managed service provider (MSP) supports and administers IT services —– such as network, application, infrastructure and security —– at customers' premises, in their own or a third-party data center, or in the cloud. Konica Minolta provides a range of managed IT services including 
 Managed Backup,
 Remote Monitoring And Management,
Cloud Data Center Services, as well as
Workplace Intrusion Patrol for protection against cyberattacks.
Organizations choose managed services to relieve their in-house IT teams of the burden of everyday IT infrastructure management. Working with a provider like Konica Minolta, they will often benefit from enhanced infrastructure availability and performance, improved infrastructure security, or new approaches to IT infrastructure, such as cloud – while also freeing up their own IT teams to focus on more strategic activities.
Managed IT services are important because they help to increase the reliability and security of organizations’ IT infrastructure. For most organizations, IT infrastructure is core to operations, so keeping it running smoothly is a critical requirement. By outsourcing everyday management of their IT infrastructure to a professional provider like Konica Minolta, organizations know it's being monitored and maintained by experts, and can confidently focus on their core business.

The confidence of working with a professional partner

Konica Minolta Managed IT Services customers talk about the peace of mind that comes from partnering with us.

Bjørn Langhorn Lundt, Head of Technology Procurement at leading Danish retailer
Coop, says: “We chose Konica Minolta because they understood our strategy best and could describe a solution that lived up to our strategic goals.” While Olle Westerling, CFO of
Elajo, a leading Swedish electricity and energy company, comments: "We can be sure that for projects like infrastructure and IT support we don’t have to worry as Konica Minolta knows our business and delivers exactly what we need.”

We can do the same for you, ensuring your IT infrastructure provides effective support for your business today, and is ready to adapt to meet future needs.

Finding the right IT partner

8 questions SMEs should ask to decide on the IT provider best able to meet their needs.

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Schloss Elmau Germany: How IT transformation supported two G7 summits

The Hotel & Spa Schloss Elmau, located in the south of Germany in the Alps, has 162 rooms and suites. It's a place that offers everything from rest and relaxation to meetings and congresses. It hosted the 2015 and 2022 G7 summits, supported by managed IT services and appropriate IT infrastructure from Konica Minolta. Discover an impressive chapter in a successful collaboration.