All-in-one IT Platform

Workplace Hub

Workplace Hub: simplify your IT


Enabling you to work as you want. Working for you—on your terms. Free. Empowered. Connected. Sounds good? It is.

In these times of ever-increasing data volumes and highly complex technologies, your business faces a range of challenges, as your employees’ work becomes more mobile, data security standards are tightened up, and different systems need to be updated on a regular basis.


And what if your business experiences a system breakdown?


Being prepared for every possible issue relating to your IT environment will give you peace of mind – as well as more energy and time to focus on the tasks that really matter for your business. 

Find out what Workplace Hub is all about in two minutes

Imagine technology built around you: Konica Minolta Workplace Hub

Until now compatibility between systems has been one of the great obstacles to productivity at work. By uniting the different parts of workplace IT infrastructures, Workplace Hub removes this barrier and provides intelligent-based services. It makes it easier to plan, manage and grow the IT environment that organisations need and want. It enables people to work smarter from any device or location. It puts people in control of their technology. It’s IT on your terms.

All-in-one IT Platform

All-in-one IT Platform

Benefits

Workplace Hub consists of multiple tools you can use to enhance your IT management. It combines management, collaboration, technology and support in one complete IT ecosystem. The IT services platform was developed by Konica Minolta with the goal of offering businesses efficient, effective collaboration, together with strong technology partners such as Hewlett Packard Enterprise, Sophos and Microsoft.

Reduce IT complexity

Reduce IT complexity

Enhance your team efficiency

Enhance your team efficiency

Optimise your IT expenditure

Optimise your IT expenditure

Stay safe with all your data

Stay safe with all your data

Take our 3-minute quiz to unlock your free IT analysis report


 

The IDC Market Note of Konica Minolta's Workplace Hub

Workplace Hub is an ecosystem that can manage and coordinate IT infrastructure and services across existing and future IT systems, devices, and services. This can be done via a central dashboard that shows IT usage patterns across the whole business, enabling simple management and optimization of systems.

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Success story

ADP laboratoire - logo

Safeguarding your business

Safeguarding your business

Cutting edge I.T. and world leading security to defy uncertainty



SITUATION 

Following an initial crypto virus attack, ADP Laboratoire contacted Konica Minolta for help. Given ADP Laboratoire’s equipment was obsolete, the only guaranteed solution was to replace their entire IT system.


WHY WORKPLACE HUB 

  • Simple and manageable monthly payment packages that remove the burden of an upfront investment 
  • Predictable spend due to one vendor solution for the entire IT system 
  • World-leading security, hardware and software combined with proactive system monitoring that removes uncertainty and risk of future security threats 
  • A trusted managed IT partner 
  • Expertise in and seamless integration of existing accounting system 
  • Existing IT resources are freed up to focus on more strategic and value adding projects e.g. mobility 

Workplace Hub Case Study | Cutting edge IT and world leading security to defy uncertainty

Following an initial crypto virus attack, ADP Laboratoire contacted Konica Minolta for help. Given ADP Laboratoire’s equipment was obsolete, the only guaranteed solution was to replace their entire IT system. Konica Minolta installed Workplace Hub ‘Edge’, an all-in-one IT solution. This included the world’s most advanced server technology from Hewlett Packard Enterprise, providing leading security with Sophos XG Firewall.

Solution

Solution

 Konica Minolta installed Workplace Hub ‘Edge’, an all-in-one IT solution. This included the world’s most advanced server technology from Hewlett Packard Enterprise, providing leading security with Sophos XG Firewall. ADP Laboratoire was hit by a second cyber-attack that they resolved quickly without loss of data or disruption to work. As a result of this second attack, they decided to take advantage of Konica Minolta’s Managed IT Services. They now have a proactively managed IT service that automatically monitors the system and provides an additional level of security and reassurance.

Success story

dec - logo

Reliable support and backup to overcome any possible setback

Reliable support and backup to overcome any possible setback

Cuontinual performance quaranteed



SITUATION

Durand Eroles Castagnet relies on a server to manage their database and accounts, and two printers to process orders. A recent fire destroyed part of the business including their server and printers.


WHY WORKPLACE HUB

  • Simple and manageable monthly payment packages that remove the burden of an upfront investment
  • Predictable spend due to one vendor solution for the entire IT system
  • Peace of mind from the proactive management and security system
  • Rationalised investment through a bundled server, multifunction printer and Wi-Fi Access Point
  • Storage and back-up management through the managed IT services
  • Dedicated helpdesk to get fully operational again
  • Future access to business productivity apps via the Konica Minolta MarketPlace
  • An intuitive interface to manage data and shared files with ease and flexibility

quotation marks

When a recent fire destroyed part of our business, we lost our server which had all our data and applications saved locally. Now with Konica Minolta’s Workplace Hub, everything is automatically backed up – no more interruptions and worries

M. Durand & Ms. Castagnet,

Co-Directors

Workplace Hub: Durand Eroles Castagnet relies on IT service that is always up-to-date

Durand Eroles Castagnet relies on a server to manage their database and accounts, and two printers to process orders. A recent fire destroyed part of the business including their server and printers. With Workplace Hub, all of Durand Eroles Castagnet’s data and applications are automatically backed-up to Konica Minolta’s local data centre. This meant key Information was easily transferred onto a temporary server, enabling Durand Eroles Castagnet to continue operating with minimal interruption.

Solution

Solution

With Workplace Hub, all of Durand Eroles Castagnet’s data and applications are automatically backed-up to Konica Minolta’s local data centre. This meant key information was easily transferred onto a temporary server, enabling Durand Eroles Castagnet to continue operating with minimal interruption.



Who

Durand Eroles Castagnet

What

High street pharmacy

Where

France

Size

16-20 employees

Success story

mohyla success story logo

Space-saving I.T.

Space-saving I.T.

The answer for a robust I.T. system that optimizes existing space


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Situation

Situation

Mohyla relies on its IT infrastructure to provide a high standard of accounting services. They needed a new robust IT system that gave them 100% security with the ability to backup data on their own virtual servers. The challenge was that they did not have much space for any IT equipment.

why workplace hub

why workplace hub
  • Simple and manageable monthly payment packages that remove the burden of an upfront investment
  • Predictable spend due to one vendor solution for the entire IT system 
  • A space saving solution providing all the IT hardware needed into a one square metre space 
  • Data backup and proactive monitoring of the core IT environment providing peace of mind 
  • All date is protected and securely stored 
  • Whole IT solution from print to digitization to all business data processing from one provider 

solution

solution

Building on the print service already provided, Konica Minolta was able to offer Workplace Hub with proactive monitoring – a complete IT solution from the same space that used to be their multifunction printer. The system integrated seamlessly with their existing virtual servers to protect, secure and store all data. Konica Minolta is now taking care of the whole IT from print to digitization and all business data processing.


Who

Mohyla CZ s.r.o.

What

Accountant and tax office

Where

Czech Republic

Size

20+ employees

Success story

DuoBad - made by nature logo

A comprehensive state-of-the-art it solution for a small business – from a single point of contact

A comprehensive state-of-the-art it solution for a small business – from a single point of contact

DuoBad AB was founded 20 years ago by Lars Carlsson and Niklas Hult based on a simple idea: To create exclusive bathroom furniture that matched exceptional design with timeless craftsmanship. Based in rural Alsterbro in Sweden, the company achieved success through a unique formula that brought together the Småland region’s famed furniture and wood-working traditions with exclusive bathroom design. The founders share a deep concern for the environment and for creating sustainable, high quality products. This approach is also reflected in the way the company chooses its partners and suppliers - with components sourced locally from like-minded companies that share DuoBad’s high quality and sustainability standards. The team of ten employees is working hard to meet the needs of a growing business, everyone’s role is vital: from the five expert craftsman that build furniture, to the team of sales and office staff that take on numerous customer and supplier facing roles. With Konica Minolta’s Workplace Hub Advanced, they have exactly the IT tools and support they need to succeed in this endeavour.



A thriving rural business looking to upgrade its IT


As a small business, DuoBad focusses all of its resources on delivering exceptional products and customer ser­vice. This means, however, that its IT infrastructure was never in the centre of too much attention in the compa­ny’s daily business. This changed, though, when the IT’s age and limitations started to become a constraint. Much of DuoBad’s IT infrastructure and software was reaching end-of-life: support for the existing systems was running out. DuoBad was also seeking to modernise its IT in order keep up with its growing business. Further, it should provide its employees with a modern working environment – a truly digital workplace with easy and secure access to information from wherever and when­ever they needed it. The customer’s Microsoft Office solution was running towards its end-of-life as well and did not reflect those new needs anymore. For its e-mails, DuoBad was using one by its internet service provider and looking for a solution to integrate a mail server into its systems. At the same time, the company was search­ing for a solution that was easy to manage and able ensure protection against data loss with an automated, reliable backup solution in place.


With regard to connectivity, DuoBad struggled with an additional challenge small and medium-sized business outside larger metropolitan areas face in particular: “Our location initially didn’t have a local fibre connection. We therefore were very reliant on having a local IT infra­structure in place,” explains DuoBad CTO Rikard Karls­son. Poor connectivity could otherwise translate to interrupted, unreliable workflows, if significant amounts of data would have to be quickly accessed from clouds systems, for example. “We were relying on a local HP server, running with Microsoft Windows Server. Both hardware and software were approaching end of life, however”, says Karlsson.


With only one team member dedicated to maintaining the IT of the business, having one partner taking over responsibility for the IT and providing a fully functional, holistic solution was key for DuoBad. “We are a small, specialised company and appreciate a strong IT partner with a local service team and shared values,” says DuoBad CEO, Niklas Hult. Having a single point of contact was also important to the company as they wanted responsibilities to be bundled in one place.


A big partner with an all-in-one solution for a specialised business


The company was an existing customer of Konica Minolta, working with bizhub MFP devices for over 14 years. It was a positive relationship that had endured through much of the company’s history. During this time a strong founda­tion of trust and mutual respect had grown. “We have an Account Manager at Konica Minolta that we know and trust. He knows us, too, and understands our business very well”, says Niklas Hult, who also appreciated that Konica Minolta shares his company’s deep commitment to sustainability. “Konica Minolta has done a great job during time we have cooperated in the past. It is impor­tant to have this local knowledge on hand when we need to address our technical challenges.” So, when it came to finding the right partner for the implementation of the new IT solution, DuoBad relied on its existing partner Konica Minolta.


“From a day to day perspective, the technician I work with has a lot of knowledge and I have a lot of trust in him,” explains CTO Rikard Karlsson. “As he’s part of Konica Minolta, I also know that my contact can draw on this wider pool of skills and experience whenever needed and will always get back to me quickly with solutions.”


Konica Minolta was able to provide exactly what DuoBad was searching for: The IT services expert proposed Workplace Hub Advanced as a modern and future-proof all-in-one digital workplace solution that would be an ideal fit for DuoBad’s needs. By integrating the previous­ly separate server, software, and MFP, this Workplace Hub implementation provides DuoBad with a digital workplace solution – from a single trusted supplier, just as DuoBad was aiming for. “If we encounter a challenge or have a question, I instantly know who to call,” Karls­son points out.


Following further consultation with Konica Minolta, DuoBad agreed to proceed with the implementation at the end of 2019. The solution runs a Windows Server 2019 installation to fulfil File/Print/AD server roles. In terms of security and resilience, the solution also includes Konica Minolta Remote Care Antivirus and the Acronis Backup Service. The project started at beginning of 2020 and moved into its final phase within three months.


As DuoBad faced the challenge of not yet having a fibre connection, the hybrid nature of Workplace Hub helped to address this challenge: With a hybrid solution, data that needs to be quickly and reliably accessed locally is stored on-site. At the same time, a connection to the cloud makes external access to information possible, for example from a vendor’s or supplier’s office. This is a quite common scenario for many businesses that do not have broadband connectivity. DuoBad’s situation exemplifies how many SMEs can use a hybrid solution – not forcing them to choose either an on-site or a cloud solution. In DuoBad’s case, the mission critical GARP business system, which incorporates ERP, CRM and ECM functions, remains on premise. The same goes for the company’s file and print functions.


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A refresh of the company’s outdated mail system as well as Microsoft Office solution is delivered as a second phase of the project. The cloud-based Office 365 Busi­ness Premium solution that is rolled out once the fibre connection has been installed at the company premises, providing DuoBad’s team with the modern work tools the team needs in its daily work. It further runs the company’s mail servers, integrating them seamlessly with the other applications in place and replacing the mailboxes at the internet service provider. The migration to Office 365 will also give DuoBad’s employees access to improved remote working and collaborative possibili­ties. “Mobile access is certainly vital, as it is important to be able to work offsite and still use our main systems remotely,” explained Niklas Hult. This capability could also prove transformational. DuoBad is keen to explore new ways of working made possible by modern collabo­ration solutions such as Microsoft Teams.


Recognising the possibilities offered by Workplace Hub, DuoBad expanded the initial scope of the project to also include a remote desktop solution to empower system administrators and to facilitate offsite working. With the installation of fibre, the company is also able implement the Arconis Backup Service: a cloud-based disaster recovery solution – and a very important step for DuoBad. “Thankfully, we did not suffer a catastrophic data loss in our company’s history, yet. However, our design files, our customer, logistics, supplier and stock – all this data is absolutely business critical for us, and we simply cannot afford to lose it in case of a fire, for exam­ple,” explains Karlsson. With the disaster recovery system in place, an automated process will generate a regular backup of this critical information, making quickly accessible, if the original data is lost.


Further, thanks to Konica Minolta’s 24-hour managed IT services, the company now has a dependable solution at its disposal, ensuring smooth operations around the clock. With only one team member responsible for IT at DuoBad, this provides considerable peace of mind and greatly increases the company’s resilience. Similarly, the ability to pay for leading edge services on demand via Workplace Hub allows DuoBad to access Sophos XG Firewall as part of a monthly subscription. This world-class solution has stepped up the company’s security, minimising risks as the company’s sales force connect remotely via VPN. Threats and hidden risks can quickly be identified and neutralised, infected systems are automatically and instantaneously isolated.


Workplace Hub is now at the heart of DuoBad’s IT, integrating and maintaining all systems the company needs. Combined with Konica Minolta as a single point of contact, the company is now has an enterprise quality ‘Intelligent Connected Workplace’ at its disposal, while being able to focus its investment in staff and skills needed for the core of their business. “We are very excited to further explore the full potential of Workplace Hub,” concludes Niklas Hult.


Challenge

Challenge
  • Replacing several IT systems reaching end-of-life:
    • A ML350p server hardware from Hewlett Packard Enterprise running towards end-of-life
    • A Windows Server software from Microsoft running towards end-of-life
    • Microsoft Office client software running towards end-of-life
  • Provide an easy to manage all-in-one system that can grow with DuoBad’s business
  • Provide a cloud-ready infrastructure and Office solution including a replacement the old e-mail server hosted by the internet service provider

Solution

Solution
  • Implementation of Konica Minolta’s Workplace Hub Advanced hybrid IT solution
  • Integration of previously separate server, software, and MFP systems with an all-in-one solution
  • One Windows Server 2019 Standard Edition VPS running the File/Print/AD server roles and other applications
  • Continuous managed IT support
  • Konica Minolta security services including Sophos XG Firewall, delivered via monthly subscription and Konica Minolta Remote Care Antivirus
  • Acronis Backup Service for disaster recovery and securing business critical data
  • A single point of contact for all IT needs

Advantages

Advantages
  • A trusted managed IT services partner providing rapid 24/7 support to ensure continual operations
  • An all-in-one, consolidated IT solution with hardware, infrastructure, software and IT support
  • Single point of contact: One bill, one number to call for support
  • Strong IT foundation for growth with well-designed hardware, user interfaces, dashboards and service support
  • All data is protected and securely stored

Get in touch

Get in touch

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