Technical Service

Maintenance Proposals

 

Maintenance Proposals


Konica Minolta Sensing have a global service network providing a number of options for calibration, maintainance and repair of our instruments. Annual calibration measurement data provides traceability to international standards which is required by some quality management systems.


MAINTENANCE SERVICE PORPOSALS

Konica Minolta Sensing offers “return to base” and “onsite” preventative maintenance schemes including the option for provision of a loan unit. We are also able to provide remedial maintenance and fit replacement parts.

A service and calibration schedule along with a valid calibration certificate is not only good practice for the long term health of your asset and accuracy and traceability of colour data. A calibration certificate is required for ISO Certification and most audit schemes.


STANDARD Maintenance allows you to choose the time to send in your instrument for a calibration maintenance service on an ad-hoc basis. STANDARD maintenance includes:

  • Cleaning of the instrument
  • Calibration check in line with Konica Minolta procedure
  • Adjustment if necessary
  • Printed Certificate showing traceability of Calibration

PREMIUM

Maintenance is a "return to base" service agreement offering preventive annual maintenance with the following benefits:

  • Cleaning of the instrument
  • Calibration check in line with Konica Minolta procedure
  • Adjustment if necessary
  • Replacement of xenon lamp if necessary
  • Ability to plan and budget for cost of Calibration

+  Annual maintenance service
+  Discount from STANDARD rate

PREMIUM Plus

is the best choice for customers who cannot be without an instrument for any length of time as it includes a loaner unit while your instrument is away.

  • Cleaning of the instrument
  • Calibration check in line with Konica Minolta procedure
  • Adjustments if necessary
  • Replacement of xenon lamp if necessary
  • Ability to plan and budget for cost of Calibration

+  Annual maintenance service
+  Discount from STANDARD rates
+  Loan unit

PREMIUM Onsite*

offers on-site service of your bench-top spectrophotometer at your location with a minimum of downtime

  • Cleaning of the instrument
  • Calibration check in line with Konica Minolta procedure
  • Adjustments if necessary
  • Replacement of xenon lamp if necessary
  • Ability to plan and budget for cost of Calibration

+  Annual On-site maintenance service
+  Discount from STANDARD rates
+  Annual On-site maintenance service
+  Minor preventative repairs

* Only available for bench-top spectrophotometers

Who can provide service on Konica Minolta instruments?

Only service stations authorized by Konica Minolta can provide maintenance on Konica Minolta instruments in line with manufacturer guidelines. Only these service stations have trained engineers, master instruments, tools, software and know-how to Service Konica Minolta instruments.

Throughout the industry, Konica Minolta Sensing offers its customers an unmatched network of authorized service station.

 

TECHNICAL SERVICE

Konica Minolta Sensing offer global service coverage for our measuring
instruments with a range of service and calibration options.

Catalogue (PDF)

Service Contact Form

Do you need to calibrate your instruments or do you have a service related question? Get in touch with one of our service technicians!