ANALYTICS AND INTELLIGENCE
Put AI to work
Work smarter, not harder – make AI your sidekick
From endless documents and emails to countless data sources and customer requests, modern workplaces are overflowing with information. Managing all this information can be time-consuming, repetitive, and error-prone.
This is where AI comes in. Today, intelligent technologies support a variety of everyday business tasks: they automatically analyze documents, extract data, analyze thousands of data sources, compose emails, respond to customer inquiries, and even help prioritize your calendar. These tools not only save time, but also increase accuracy, improve service quality and free up resources for more strategic tasks.
Whether it's automating workflows, simplifying communication, or extracting insights from complex data, AI enables you to work smarter, not harder.
Which of the following processes would you like to automate intelligently?
Document Investigation and Editing
Data Entry and Processing
Data Analysis
Scheduling, Tasks, and Calendar Management
Email Management
Customer Support
Know what it's all about – getting the most important content from documents
With the flood of documents out there these days, it is sometimes difficult to quickly grasp the relevant content of documents. AI is perfect for quickly and accurately investigating documents. You can use it for
Writing summaries on documents
Asking questions about a document for a better understanding of its content
Compiling lists of the most relevant topics of the document
Translating documents
Don't feel like typing it out? – Getting support to automate processes
Regardless of whether documents arrive digitally or on paper, manually entering information from invoices, delivery bills and the like into accounting, ERP systems, and other business software tools can be tedious, time-consuming, and error-prone. Intelligent Character Recognition (ICR) uses AI to extract and process data from documents and to automate tasks, all while reducing manual input errors.
Avoid data chaos and data overload – gain valuable insights
With hundreds of data sources in companies, it is often not so easy to carry out analyses in order to gain valuable insights from this data. Manually collating this data into Excel spreadsheets and then analyzing it is tedious, time-consuming, and error-prone. AI can help analyze complex business data to gain insights into key business metrics. You can use it for
Insights into sales, costs, stock levels and much more
Collection of ESG data such as CO2 figures, waste generation, energy consumption, and much more from various sources ito plan measures to reduce them and help compiling ESG reports
Providing predictions for sales, demand, and customer churn as well as customer group segmentation based on purchasing patterns
Know what's urgent – prioritize deadlines and tasks
With so many appointments and tasks, it is sometimes difficult to keep track of everything. To keep track of important deadlines, AI assistants can schedule meetings, send reminders, optimize calendar management, and plan tasks and appointments. They can also help you prioritize tasks and track progress so you can complete your daily and weekly tasks more efficiently.
Let others answer for you – automate email responses
Some incoming mail processes are repetitive. These can be application processes or customer orders, for example. AI-supported tools can sort emails, prioritize them, and even write replies to them. This allows email processes to be automated, e.g., automatically replying to emails with a specific subject or attachment.
Make your customers happy – optimize your customer processes
Customer satisfaction is the be-all and end-all, i.e., every customer inquiry should always be answered as quickly and competently as possible. AI-based Chatbots and virtual assistants can handle routine customer inquiries, such as FAQs or order tracking. These chatbots improve through machine learning, refining their responses over time. If needed, the chatbot forwards customers to live agents, resulting in faster response times and better service quality.
Further reading
AI: The New Battlefield in Cybersecurity Wars - Friend or Foe?
