Device Security

Secure printing environment at Konica Minolta

Safety always comes first


In every company, employees manage vast amounts of information every day – much of which will be confidential, of course. Documents, personal data, addresses, budgets, plans, mock-ups and countless other resources are printed, copied and scanned with every passing hour at commercial organisations of every shape and size, and without reliable security, they run a high risk of such sensitive data falling into unauthorised hands.

The consequences of this – with future plans and mock-ups copied and distributed to competitor companies, personal data sold, and budgets revealed – could potentially be disastrous.

Device security

Device security

Safety always comes first

Data security is one of the most important aspects of running a successful and reliable business today. One or two tiny chinks in your company’s security “armour” can lead to confidential data being exposed, and your reputation in the industry being ruined. Konica Minolta provides its clients with secure devices guaranteed not to let them down, and a range of highly reliable, standard solutions. Security breach detection and prevention help companies prevent damage to their finances and reputation at both the corporate and individual levels. 

Hardware
Konica Minolta MFPs

The majority of Konica Minolta devices are equipped with HDD and super-reliable central memory safety mechanisms, ensuring confidential data and other sensitive corporate information are protected at all times. Konica Minolta provides the highest level of security, with ISO 15408 Common Criteria Certification.

Software
Konica Minolta Software Products

Explore the countless different ways in which Konica Minolta software products could improve your operations. Konica Minolta solves the problems of your company, matches different working styles, and offers software solutions meeting the needs of your industry. By prioritising your needs at all times, Konica Minolta meets the software requirements of even the most demanding global organisations. Using the system, you can keep a lid on the cost of any printed or copied output, create advanced security measures to ensure sensitive documents don’t fall into unauthorised hands, and more.

Services
bizhub SECURE

Konica Minolta has developed bizhub SECURE to provide customers with the resources required to protect any information on bizhub’s internal hard drive. After determining its customers’ specific needs, Konica Minolta configures a range of the MFP’s security features – so keeping any data, documents and information related to the MFP absolutely secure.

Device Security

Device Security

Don’t make the mistake of neglecting security issues connected with MFPs. If a device is accessible by a wide range of different users (including staff, visitors and contractors), the risk of a data leak does increase. Konica Minolta offers solutions combining fast access to all of the device’s functionalities with the ability to control the access rights of employees. This ensures confidential data cannot be accessed by visitors or unauthorised personnel. Konica Minolta systems remain secure, flexible and user-friendly at all times – so you’re very much the one in control. 


With Konica Minolta, you know you’re implementing exactly the right data security policies, and can ensure those newly-copied confidential documents lying in the MFP output tray or files stored on the hard disk of a device don’t fall into the wrong hands. The comprehensive range of security measures offered by Konica Minolta lets you guarantee the security of your documents and data.

Our devices are designed to be integrated into network environments, ensuring MFPs need to comply with stringent security standards, and potential security leaks are closed using the network connection. All of which ensures you benefit from the numerous ways Konica Minolta protects your data, and limits access to confidential information.

User authentication methods

User authentication methods 

Fax line security

Fax line security

SMTP authentication

SMTP authentication

S/MIME encryption

S/MIME encryption

Ports and protocols secured by administrator

Ports and protocols secured by administrator

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Success story

Groenhuysen logo

Ensuring certified GDPR compliance and the protection of sensitive customer data

Ensuring certified GDPR compliance and the protection of sensitive customer data

Groenhuysen Foundation


The Groenhuysen foundation is a care provider in the Dutch Roosendaal region. They offer services predominantly for elderly customers, from convenience and comfort to intensive care, both in the form of home care as well as in their excellent care facilities. Around 2,300 employees and an additional 1,300 volunteers are committed to the everyday needs and the wellbeing of Groenhuysen’s 4,000 customers. The organisation was founded in 1993 with a merger of Charitas, a former guesthouse and various old people’s homes from Oudenbosch and the surrounding area. Groenhuysen has a semi-endorsed location policy, meaning that it connects 45 locations in the region under one roof. When it came to upgrading their MFP to ensure sensitive data is protected in compliance with the European General Data Protection  Regulation (GDPR), Groenhuysen relied on the support of its long-term partner Konica Minolta.

A need for secure handling of sensitive customer data

A need for secure handling of sensitive customer data

As a care provider, Groenhuysen places its customers’ personal needs at the heart of what the foundation does, with its services ensuring their personal wellbeing and safety. In order to provide these services, they process sensitive information along the lines of medical history, medication use and financial insurance information.“Our everyday work constantly involves working with confidential and private data of our customers. Hence, ensuring that this sensitive data is protected in the best way possible and in compliance with the GDPR regulation was paramount for us in the search for a new security solution for our multi-functional peripherals”, explains Jeffrey Otte, Teamlead IT at Groenhuysen. This solution not only needed to be implemented at the foundation’s headquarters, but also at all remote facilities. As virtually all employees need to work with those devices, an implementation with as few as possible interruptions and following a clear schedule was key.

An experienced partner with a strong position in data protection

An experienced partner with a strong position in data protection

“Konica Minolta was our supplier providing us with our printing infrastructure since 2014, and we were highly satisfied with our working relationship. This is why, when it came to upgrading our systems, we immediately contacted Konica Minolta”, says Otte. 


Konica Minolta not only quickly replied with the information required for the analysis this process entailed, but also proactively provided consultation on the possibilities and solutions to ensure all requirements are met in the best way possible. As all Groenhuysen locations were  already equipped with the company’s bizhub devices, bizhub SECURE was quickly identified as the ideal solution for this purpose. Available for all of Konica Minolta’s peripherals, bizhub SECURE offers a protective measure package that contains unique, device specific administrator passwords, the encryption of the device’s hard drive as well as all information processed and settings for follow-me printing that ensure the documents can only be accessed by the authorised users. Despite the multitude of locations spread across the Roosendaal region, the entire printer fleet with 85 devices was updated within the set time frame of two weeks.


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In this process, it was  absolutely crucial that no data or settings were lost during the upgrade. Therefore, a backup of all systems was performed. Only then firmware was updated and the bizhub SECURE software installed. After this was done, the previous settings for follow-me printing and scanning, for example, were installed back on the system. This process was managed by three engineers from Konica Minolta. To ensure the customer had full transparency on which devices were updated when, a tight schedule was defined and followed. “We were highly impressed by the professionalism and efficiency of Konica Minolta’s engineers in this process”, explains Otte. “We had expected to encounter interruptions due to this transition and had sent out an e-mail to all employees preparing them for this eventuality. Yet, we are happy to say that there were hardly any interruptions and any complaints.”

Certified GDPR compliance and data safety with bizhub SECURE

Certified GDPR compliance and data safety with bizhub SECURE

Beyond ensuring the protection of their sensitive customer information, the foundation also received a certificate proving the GDPR compliance of its printing devices in audits. This enables Groenhuysen with evidence that proves that they have done everything to ensure the compliant and secure management of this information with Konica Minolta’s bizhub SECURE. “Overall, we are able to say we are completely satisfied with Konica Minolta’s support with this. We are very much looking forward to working together with Konica Minolta and are already in talks with regard to future projects, also beyond printing”, the foundation’s Teamlead IT concludes.

CHALLENGE

CHALLENGE
  • Need for the highest level of data protection for sensitive customer information processed with MFPs in a multitude of locations
  • Requirement for GDPR compliant personal information management 
  • Ensuring all existing data and settings are maintained
  • Transparent implementation with minimal interruption of workflows at facilities
  • New system should run on all existing devices

SOLUTION

SOLUTION
  • Installation of bizhub SECURE solution on existing Konica Minolta bizhub peripherals with:
    • Device specific administrator password protection
    • Hard disk encryption to protect all processed information
    • Individual user passwords and follow-me printing

ADVANTAGES

ADVANTAGES
  • Highest level of data protection
  • Certification of GDPR compliance for auditing
  • Continuous support and consulting by Konica Minolta’s experts with regard to GDPR compliance and information security

Get in touch

Get in touch

Konica Minolta takes its data and device security extremely seriously. If you are experiencing any concerns or issues related to our devices, therefore, please don’t hesitate to contact us, and we’ll be happy to offer help and guidance with your needs. We will also answer all of your questions – and make you an even more reliable business partner in the process.

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