COLLABORATION & COMMUNICATION: WORKING TOGETHER WITHOUT BOUNDARIES

COLLABORATE INDEPENDENTLY OF LOCATION, TIME AND DEVICES

The end of unstructured ways of the collaborative workplace


Our workplace has fundamentally changed in the past years. Ever more workflows and processes are built around interconnected teams and different departments. Organisations have to provide their employees with the necessary solutions without having to place an additional burden on IT departments or their budgets. Considering this aspect, Konica Minolta provides solutions and technology in the field of document management and sharing, communities management, project management and discussions feeds/instant messaging ensuring that organisations' work processes and documents are accessible remotely – independent of location, time and device. The solutions enable individual flexibility and mobility in order to bring employees closer together.

The sheer flood of data and information paired with the high number of different tasks result in unstructured ways of working. Unclear priorities, varying levels of knowledge among peers and an inability to receive timely and accurate status information let us communicate not in the best way and hinder the work progress and make it hard to coordinate teams for a better teamwork. Besides, the geographical diversity of locations require systems that make collaboration effortless and seamless.  

 

Effective collaboration drives productivity and gives companies a critical, leading edge. Many decision makers see the positive effects of social collaboration platforms, which is why they increasingly want to implement them. 

Collaboration & communication infographic benefits Collaboration & communication infographic increasing performance


Digital collaboration: addressing the challenges SMEs face 

Especially for small and medium-sized businesses, taking on the creation of a digital collaborative environment and a modern workplace for their workers by themselves entails big challenges:  There is a lack of appropriate resources and budget. 

 

In addition, the solutions must be holistic. Simply adding collaboration software as an additional layer that is only semi- or non-compatible with existing solutions can lead to an opaque tangle and have negative consequences for the collaborative user experience and the efficiency of the system itself. 

 

Businesses also require scalable and flexible solutions that adapt to the changing needs of the business. 

 

With our holistic approach, Konica Minolta helps you to make working together with remote teams and colleagues effortless – particularly when they are operating from different locations. We offer you solutions for a wide range of modern collaboration applications that are implemented and adjusted based on your needs. 

Collaboration & communication

Collaboration & communication


Hardware
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Konica Minolta Printing Hardware

Want the ultimate in digital print production performance? You just found it. Konica Minolta’s Production Printing and Office hardware are industry benchmarks, with devices offering revolutionary colour image quality, ultra-high-speed black-and-white output, pro-quality inline finishing options to meet your complex job specifications, and more. Regardless of the size or area of specialisation of your company, our print hardware lets you build up your printing infrastructure, manage digital content, put in place state-of-the-art measuring instruments, and explore other solutions designed to change your workflow beyond recognition.

Software
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Konica Minolta Software Products

Explore the countless different ways in which Konica Minolta software products could improve your operations. Konica Minolta solves the problems of your company, matches different working styles, and offers software solutions meeting the needs of your industry. By prioritising your needs at all times, Konica Minolta meets the software requirements of even the most demanding global organisations. Using the system, you can keep a lid on the cost of any printed or copied output, create advanced security measures to ensure sensitive documents don’t fall into unauthorised hands, and more.

Services
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Always at your Service

Our experienced, knowledgeable specialist staff will answer any questions you may have, and show you how to operate your product. Our services function for your benefit, within a support system designed to ensure you and your company benefit fully from the solutions. We offer a range of different services, including optimised print services to combine your consulting; hardware and software implementation; workflow management to lower your document spending; and smart security services, to keep your business safe.

COLLABORATION & COMMUNICATION: WORKING TOGETHER WITHOUT BOUNDARIES

COLLABORATION & COMMUNICATION: WORKING TOGETHER WITHOUT BOUNDARIES

Benefits of digital collaboration and communication

Our digital collaboration tools and communication solutions reduce complexity and enable employees to easily interact with each other. You can easily set up dedicated project teams while combining constant workplace chat, file storage and video meetings. 

Document management and sharing allow employees to access files from anywhere remotely and working on one document simultaneously 

Community management through a social network for sharing information and connecting people within organisations to connect experts internally and share valuable insights 

Project management realised in one platform where team groups, blogs, wikis, calendars, task lists and much more can be set up 

Discussions feeds/instant messaging, even if you can’t be face to face, enable employees to discuss projects and find solutions quickly and easily

Security is ensured since cloud-based applications require two-factor-authentication or conditional access when accessed from outside

Software-as-a-service (SaaS) unburdens organisations from tasks such as application management of licences, updates and maintenance 

Collaboration infographic

The increasing demand for flexibility dramatically changes in our working routines: employees demand the possibility to work remotely, while collaboration across teams, departments and companies requires a new approach to work – and dedicated support of digital collaboration tools.

Have a look at our infographic
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collaboration e-book thumbnail

Collaboration e-Book

The way we work in a professional environment has fundamentally changed in the past years. It has seen the rise of a new star: collaboration. The share of the total working time that full-time office workers spend in virtual or digital collaboration has doubled in less than a decade from a mere 7% in 2013 to 14% in 2019.

Download our e-book now

Le Kap Verre relies on Workplace Go to improve collaboration

Le Kap Verre is a French manufacturer specialising in glass processing. The company chose Konica Minolta, a long term partner, to implement the Workplace Hub inclusive Workplace Go. Supporting the digital transformation and improving the efficiency of their highly mobile teams, Workplace Go is a collaborative tool, which is simple and intuitive to use and can also be accessed and used remotely from all types of devices. It improves the agility of Le Kap Verre’s teams, in particular enhancing cross-It departmental work and makes it easier to collaborate on team projects. Finally, it provides security based on cloud technology from Microsoft.

Success story

elajo - logo

Elajo invest ab // electricity, mechanical engineering and energy unburdening it with managed services and infrastructure solutions

Elajo invest ab // electricity, mechanical engineering and energy unburdening it with managed services and infrastructure solutions

Elajo is one of Sweden’s leading electricity, mechanical engineering and energy com¬panies, offering broad expertise and a knowledgeable staff of close to 900 employees. Since it was founded in 1958, the family business has experienced strong growth over many years and combines the proximity as well as the flexibility of a small company with the resources of a large one. In the vast majority of cases, the company is geographically very close to its customers as it has offices in 38 cities in Sweden. With its products and services, Elajo and its employees generate a yearly turnover of approximately SEK 900 million. The decision in favour of the long-term partner Konica Minolta for the update of their software and hardware as well as for the assignment of managed network services was just natural. The solutions ensure the new system provides the highest level of security while enabling very efficient and simplified workflows.



Unburdening internal IT departments through tailored services 

For Elajo’s business, it is exceptionally important to be able to focus on the needs of their customers. In today’s economy, underlying IT systems take on a decisive role in order to allow this. As more and more systems become connected and inter­nal as well as external business processes grow increasingly digital, companies need to be able to leverage the full potential of these technologies to stay competitive in their market and serve their customers with the highest levels of quality. A strong partner who knows its business and is able to take care of IT and the digitalisation of a company’s processes is especially crucial with a diverse and geographically spread company structure with 38 offices. “Managing our IT is at the core of our business and we want to limit the internal resources we invest here to a minimum. Hence, in order to be able to focus our resources and efforts on supporting our employees, our IT department turned to Konica Minolta, our long-established, proven partner,” Elajo’s CFO Olle Westerling explains. Through the close dialogue between the two companies before the start of the project, Konica Minolta gained an in-depth understand­ing of Elajo’s needs and was hence able to tailor the service to exactly the desired outcome, freeing up internal resources. “In many ways, it feels like Konica Minolta’s experts have become a part of our IT team,” Westerling added.


A single point of contact for managed network services 

In order to provide Elajo not only with a set of IT products but also with the solution it truly needs, Konica Minolta delivers a complete array of managed services. Konica Minolta’s experts proactively manage the company’s entire network: this covers hardware and IT management, including PCs, servers and the whole printing infrastructure, as well as software components such as security firewalls and conventional day-to-day office software. The services include real-time monitoring and patch­ing of the network and infrastructure as well as the continuous deployment of new software and hardware, ensuring the maxi­mum level of security to protect each office location. For Elajo, this procedure has the enormous advantage that the com­pany has one single point of contact for all topics concerning their network, as Konica Minolta is responsible for all issues concerning the IT network. With Konica Minolta harmonising the company’s IT set-up, new locations can now be easily integrated into the existing systems. The new locations receive an easy-to-implement rollout package of simple steps so they can be up and running in a fraction of the time a new set-up used to take.


At the construction site or in the office: making work seamless 

As an organisation, Elajo is on its path to taking advantage of the potential of digitalised work processes. Konica Minolta harmonised the company’s office software with the implemen­tation of Microsoft Office 365 across all locations and mobile devices. The project was planned and executed in very close collaboration between Konia Minolta’s experts and Elajo’s IT professionals, ensuring a perfect fit for the entire organisation. The implementation opens up a wide range of applications for mobile and remote work as well as communication; it is of exceptionally high value for employees who are constantly on the road or at construction sites. Access to new applications gives employees greater flexibility in how they work and how they interact with their peers, while simplifying the whole main­tenance and update process of the system. “Konica Minolta knows our business very well. Their solutions enable us to work remotely, for example, which significantly increases our overall efficiency. We can therefore focus on our core tasks and have to travel less, which means huge financial and environmental benefits for us,” says Olle Westerling.


Konica Minolta as trusted long-term partner for IT 

The projects with Elajo are a prime example of Konica Minolta’s complete focus on customer needs. As more of a solution provider than supplier of products, Konica Minolta makes sure to fully understand the business and the existing circumstances within the customer environment. Furthermore, Konica Minolta’s approach of remaining a universal service partner even after the implementation phase of the tailor-made systems defines the close relationships it has with its customers as well as the insights into their business processes and what they need in order to deliver the best possible solutions for their customers.

Olle Westerling
quotation marks

Our maxim is to be the most attractive business partner on the market for electrical, energy and technology solutions. Through our long-lasting relationship with Konica Minolta we know that they are the right vendor for our IT needs so that we can focus on our customers. We can be sure that for projects like infrastructure and IT support we don’t have to worry as Konica Minolta knows our business and delivers exactly what we need

Olle Westerling

CFO, Elajo Invest AB

Elajo - Unburdening IT with Managed Services

The decision in favour of the long-term partner Konica Minolta for the update of their software and hardware as well as for the assignment of managed network services was just natural. The solutions ensure the new system provides the highest level of security while enabling very efficient and simplified workflows.

Challenge

Challenge
  • Internal IT infrastructure and systems including hardware and software grew organically and included a broad variety of vendors and solutions, which made processes and maintenance very time-consuming
  • Increasing need for real time information and connectivity for off-site workers and technicians and linkage
  • Support for IT department in terms of maintenance and updates of software, hardware and network management.
  • Need for unified and more efficient internal information systems and IT
  • Ensuring the security for all company infrastructure and systems

Solution

Solution
  • Uniform system environment with Office 365 and harmonisation of all software
  • Combining state-of-the-art software (e.g. Clavister firewalls) with latest hardware (e.g. HP switches)
  • Establishment of managed network services including elements such as:
  • Real time monitoring of the complete IT infrastructure and systems
  • Highest level of data security
  • Connectivity packages enabling the seamless and fast integration of new locations into the network

Advantages

Advantages
  • Unburdening of IT department to help them focus on supporting employees
  • Higher degree of connectivity and possibilities for mobile work
  • Reliable, fast and highly efficient internal information system
  • Konica Minolta as single point of contact for ongoing support
  • Increased security through real-time system monitoring

Success story

Realites logo

Empowering collaborative work in the real estate business

Empowering collaborative work in the real estate business

Located in Saint-Herblain near Nantes, REALITES is a major and disruptive player in new real estate in the west of France and throughout other regions. The company comprises a diversified portfolio of businesses that have expanded through organic growth. With its rapid expansion and a fast-grow¬ing workforce, the limitations of its internal communications and informa¬tion management systems was increasingly proving a constraint to everyday operations. As part of a strategic project to create and empower a more agile, responsive organisation, REALITES implemented Workplace Go, a powerful collaboration solution from Konica Minolta. Built on the Microsoft Office 365 platform, the fully customisable solution allowed REALITES to meet their specific communication, collaboration and productivity needs.



Shaping an IT environment around collaboration needs

There comes a time when most businesses go beyond the configuration of the IT infrastructure that helped launch their early successes. It is in this situation that REALITES found itself as it grew through diversifica­tion. Its old information exchange system was becom­ing more and more an obstacle to collaboration and information sharing: its 350 users were confronted with the difficulties of access to information by the multiplicity of support and different versions: mails, old internalised intranet, visibility of versions.


One of the main challenges was its existing intranet. “It had become unattractive and was only used to access network links or real estate development files. This existing system no longer met the needs of cohesion and sharing,” explains Nathalie Gonnard, Director Organisation and IT. This has also been prob­lematic as the business has grown. About ten new employees join the company each month in its various subsidiaries. New processes were needed to help support new members. This growth also meant that REALITES needed a scalable internal portal that could evolve with the company.


REALITES wanted a modern infrastructure solution that would facilitate access to information internal­ly and link internal applications via a single unified platform. In addition, they needed a solution to facil­itate and improve external communication via social networks. These numerous requirements made the project a strategic priority for the company and for the new IT Director of REALITES, David Léaurant.


A new era of collaboration with Workplace Go

After identifying the need, REALITES began to assess potential solutions. As an existing customer of print­ing solutions, REALITES had a long-standing rela­tionship of trust with Konica Minolta. Therefore, they were one of the first candidates to be considered for a solution like this. After a short evaluation phase, the Workplace Go demo showed that it would be perfectly suited to the company. It won an internal benchmark­ing test against another renowned social platform.


This solution allows companies to build a modern intranet that is, where necessary, fully customisa­ble. It offers the advantage of combining Microsoft Office365 solutions in a unified interface to meet REALITES’ communication, collaboration and produc­tivity needs. Thanks to its responsive design, users can connect to Workplace Go on a desktop comput­er, tablet or smartphone. They have a single view of key information about the company, the team and the project, internal communications and various Microsoft applications. In addition to simplifying the efficient management of daily work, Workplace Go provides a powerful unified search function to facili­tate access to information. It transparently replaced a legacy system based on the SharePoint 2010 intranet. For REALITES, this powerful combination of features was ideal.


Seizing the opportunity of building a system from scratch

The management of REALITES recognised that the project was a strategic priority: once the decision had been made, their objective was to carry out live de­ployment at the latest in early 2020. Despite this very tight schedule, Konica Minolta was able to meet the challenge: a customised Workplace Go solution was planned with Konica Minolta, the project being sched­uled from June to November 2019.


One of the first implementations of Workplace Go, the Konica Minolta and REALITES teams started from a relatively blank page. The project was led by the company’s IT and communications departments. During the workshops, the Konica Minolta team met with specialists from the two departments as well as with the business teams. The objective was to ensure that the intranet design reflected the real needs of the users. It was based on custom models and perfectly suited the range of user needs within the company. From the start, they worked together to define the scope of the deployment, establish a project method­ology and identify the best models and widgets to use for the intranet.


In terms of knowledge transfer and training, Konica Minolta organised a two-day administrator train­ing session, then trained an internal trainer of the REALITES team to be able to provide additional train­ing on Workplace Go. In future, this “train the train­ers” session will allow the company to offer in-person sessions and create video tutorials.


The power of strong relationships

The key to the success and speed of implementation was that REALITES’ management was truly 100 percent behind the project, with Nathalie Gonnard as commit­ted sponsor. The success of the deployment testifies to the power of relationships. Konica Minolta’s team has forged strong working relationships with their REALITES counterparts. In turn, the REALITES team was not only won over by the flexibility of the Workplace Go solution – they also appreciated the time invest­ed by Konica Minolta. They appreciated that Konica Minolta was able to provide various solutions, including Workplace Go, as an integrator. With a Konica Minolta project manager always on site, the internal team was always able to access expert support.


From the signing of the contract to direct deploy­ment, the project was delivered within six months. Workplace Go is now used on a daily basis by approx­imately 350 users and has received excellent feed­back. “Our experience with Workplace Go is that it is a solution that really appeals to teams that are already using Office 365, is very easy to deploy and has a very quick return on investment for us,” concludes David Léaurant. This positive experience led REALITES to consider a second phase of the project, the implemen­tation of new functionalities and services as well as an increase in the number of users.


Nathalie Gonnard
Director Organisation and IT, REALITES, France
quotation marks

“Workplace Go responded to our need to have both a corporate information space and a central entry point for all employee activity. Oriented towards use and employees, Workplace Go has increased efficiency and brought together the different divisions, subsidiaries and people. Konica Minolta provided the expertise and support we needed to successfully implement an ambitious project in a very tight time frame.”

Nathalie Gonnard

Director Organisation and IT, REALITES, France

Challenge

Challenge
  • Transition away from email as the main form of internal communication
  • Replacement of an intranet inherited from SharePoint 2010
  • Creation of a unique intuitive solution to manage the company’s information and data through different subsidiaries
  • Offer a more user-friendly and flexible IT infrastructure

Solution

Solution
  • Workplace Go implementation
  • Consult IT and communication services on intranet requirements to create a personalised Workplace Go implementation

Advantages

Advantages
  • Modern and visually appealing solution for communication and collaboration
  • Consistent ergonomic user experience and access across the organisation via a desktop computer, tablet or smartphone
  • Scalable solution, on demand, capable of evolving with the company
  • Connectivity to different internal applications via a unified platform

Get in touch

Get in touch

If you think you might be interested in the multiple benefits a File Sharing & Synchronisation solution from Konica Minolta could bring to your company or organisation, then please don’t hesitate to contact us! One of our specialists in the field will get back to you directly so we can start to discuss and meet your specific mobile collaboration needs.

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