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Konica Minolta Business Solutions is the proud winner of a Buyers Lab (BLI) PaceSetter award 2020-2021 in Ease of Use: Enterprise Devices. It was received this distinction from Keypoint Intelligence, the world’s leading independent evaluator of document imaging software, hardware and services. Keypoint Intelligence based its selection on comprehensive testing and research, determining which OEM has incorporated the highest degree of end-to-end ease of use in the design of their enterprise devices.
Today, organisations need to provide their employees from different departments with hardware and printing infrastructure for a wide variety of applications. With this broad scope of functionalities, ease of use has become one of the most important features in modern multi-functional peripherals (MFPs). Konica Minolta is pursuing an uncompromising customer-centric approach: When developing a new MFP device, understanding use patterns, behaviours and user requirements is the cornerstone of its process. Konica Minolta’s close contact to its customers and additional research amongst dealers and other stakeholders enables it to create solutions perfectly suited for enterprise environments.
Konica Minolta drives usability-enhancing innovations
To determine who leads the market, Keypoint Intelligence carried out a study on functionality in every-day usage situations in enterprise work scenarios. With the award, Keypoint Intelligence recognises the importance of this factor in Konica Minolta’s product design and development. Researching what customers do with their devices and which functions are needed the most, Konica Minolta created a unique, large control panel that is fully tiltable.
This screen provides easy access to all basic settings and touch navigation for a pleasant and effective user experience. Keypoint Intelligence further states: “Konica Minolta is very strong when it comes to typical print, scan and copy functions, what really separates these next-generation products form the competition are the apps onboard tools, and innovations (…).” Konica Minolta’s MarketPlace comes preinstalled on all new devices. It allows its customers to access cloud offerings such as Box, Dropbox, Google Drive, Google Mail, OneDrive, OneDrive for Business and SharePoint Online. They can be easily downloaded at the control panel. Also, directly on the device, the Assistant app allows users to quickly connect their smartphones to online video instructions. In this way the users can conveniently check tutorials of how to perform a task on their smartphone while operating the MFP. One of the most striking functionalities, however, is Konica Minolta’s Personalize Follow-You Persona, which enables customisation of the MFP panel with all tools and apps a specific user most frequently needs. This way, users can work even more efficiently from any device, anywhere.
About Keypoint Intelligence
For almost 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent hands-on testing, lab data, and extensive market research to drive their product and sales success. Keypoint Intelligence has been recognized as the industry’s most trusted resource for unbiased information, analysis, and awards due to decades of analyst experience. Customers have harnessed this mission-critical knowledge for strategic decision-making, daily sales enablement, and operational excellence—improving business goals and increasing bottom lines. With a central focus on clients, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers’, channels’, and their customers’ transformation in the digital printing and imaging sector.
With our two solutions, it has never been easier to keep track of document costs and to make analogue documents digitally available and integrated into digital workflows so quickly. Dispatcher Paragon and Document Navigator 5 generate high added value for any organisation and contribute to increased efficiency and effectiveness. We are very pleased that Keypoint Intelligence recognises this and the two awards prove once again that Konica Minolta is a leader in the field of print and document management.
Manager Office Product Management Konica Minolta Business Solutions Europe
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. With its unique expertise in imaging, data processing and data-based decision making, Konica Minolta creates relevant solutions for its customers - small and medium-sized businesses, large enterprises and public sector - and solves issues faced by society.
As a digital workplace solution provider, Konica Minolta helps its clients to identify and unlock the potential digitalisation holds and reach the next level in the digital maturity of their organisation by rethinking the workplace. In support of an ‘Intelligent connected workplace’, Konica Minolta offers cloud, IT, managed print and video solution services for remote working, collaboration, workflow management and automation and security. The company’s success in driving transformation is also confirmed by IDC, since the ‘IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leader in print transformation’. Konica Minolta has been a Microsoft Global Managed Partner since 2021.
Konica Minolta's Igniting Print Possibilities offering helps printers, converters and brand owners maximise workflow automation to increase efficiency. The company delivers consultancy in all communication matters as well as top-of-the-line production, packaging as well as label printers. Its finishing devices create print products that stand out and create added value. Konica Minolta has established itself as the production printing market leader for more than a decade in Europe (InfoSource).
For an increasing number of organisations, success today is more than the narrow definition of financial prosperity – it also includes protecting the environment and having a positive impact on their workforce as well as the societies they are embedded in. With its commitment to the Sustainable Development Goals (SDGs), Konica Minolta has pledged to consistently pursue its sustainability and social responsibility goals.
The company has been repeatedly recognised for its rich history of social contribution as well as for working towards achieving the SDGs throughout its business and supply chain. Konica Minolta is listed among “2022 Global 100 Most Sustainable Corporations in the World” and received the highest level in EcoVadis Sustainability Ratings.
For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021’ from Keypoint Intelligence.
Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 8,700 employees (as of April 2022), Konica Minolta Europe earned net sales of over EUR 1.9 billion in financial year 2021/2022.
Worldwide, the company has over 39,000 employees and is operating in over 150 countries.
For more information, please visit https://www.konicaminolta.eu/eu-en/news and follow Konica Minolta on Facebook and YouTube.
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