Konica Minolta is Germany's best-managed service provider

| 10 March 2021

Konica Minolta takes first place in the IDG customer survey

Konica Minolta Business Solutions Germany has ranked number one in the poll on Germany's best managed service provider in the category of system houses, with sales of between 250 million and 1 billion euros. With this, Konica Minolta is continuing its success story as a leading provider of IT services.

On behalf of the German media COMPUTERWOCHE and ChannelPartner, IDG Research Services regularly surveys user companies about their satisfaction with the services of their cloud and managed service providers. Konica Minolta impressed once again and was distinguished as Germany's best-managed service provider in the category of system houses, with sales of between 250 million and 1 billion euros.
"Even in the eventful past year, numerous companies have continued and accelerated their digitalisation strategies with us. We support them with a flexible service package for the further development of their IT and thus ensure smooth, high-performance processes as well as reliable and secure operation of their systems. We are very proud that we have been able to inspire our customers to such an extent and we are delighted to receive the award for the best-managed service provider in Germany in the IDG customer survey." says Bernd Goger, Director Business Unit IT Solutions at Konica Minolta Business Solutions Deutschland GmbH. Konica Minolta is continuing its success story from the last few years with its top position in the IDG customer survey. In the past few years, the company has already achieved superb rankings in the "Germany's best-managed service provider" survey. Konica Minolta also took third place in the IDG customer survey "Best System Houses 2020" and was awarded the Champion position in the "Professional User Rating: Managed Services 2020" survey as one of the top five providers of managed security services.

About Konica Minolta Business Solutions Europe

Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. With its unique expertise in imaging, data processing and data-based decision making, Konica Minolta creates relevant solutions for its customers - small and medium-sized businesses, large enterprises and public sector - and solves issues faced by society.

As a digital workplace solution provider, Konica Minolta helps its clients to identify and unlock the potential digitalisation holds and reach the next level in the digital maturity of their organisation by rethinking the workplace. In support of an ‘Intelligent connected workplace’, Konica Minolta offers cloud, IT, managed print and video solution services for remote working, collaboration, workflow management and automation and security. The company’s success in driving transformation is also confirmed by IDC, since the ‘IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment’ has named Konica Minolta a “Leader” in print transformation. Konica Minolta has been a Microsoft Global Managed Partner since 2021.

Konica Minolta's Igniting Print Possibilities offering helps printers, converters and brand owners maximise workflow automation to increase efficiency. The company delivers consultancy in all communication matters as well as top-of-the-line production, packaging as well as label printers. Its finishing devices create print products that stand out and create added value. Konica Minolta has established itself as the production printing market leader for more than a decade in Europe (InfoSource).

For an increasing number of organisations, success today is more than the narrow definition of financial prosperity – it also includes protecting the environment and having a positive impact on their workforce as well as the societies they are embedded in. With its commitment to the Sustainable Development Goals (SDGs), Konica Minolta has pledged to consistently pursue its sustainability and social responsibility goals.

The company has been repeatedly recognised for its rich history of social contribution as well as for working towards achieving the SDGs throughout its business and supply chain. Konica Minolta received a GOLD Level Recognition Medal in the EcoVadis sustainability ratings for 2024.

For its remote services, Konica Minolta was awarded the prestigious ‘Buyers Lab (BLI) 2023-2024 Pacesetter Award in Remote Service for the Western European market’ from Keypoint Intelligence.

Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With more than 8,800 employees (as of April 2024), Konica Minolta Europe earned net sales of over EUR 2.13 billion in financial year 2023/2024.

Worldwide, the company has over 40,000 employees and is operating in over 150 countries.

For more information, please visit https://www.konicaminolta.eu/eu-en/news and follow Konica Minolta on Facebook, Instagram and YouTube.

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Melanie Olbrich

Expert Corporate Communications


+49 (0)511 7404-5337