Konica Minolta is Germany's best-managed service provider

| 10 March 2021

Konica Minolta takes first place in the IDG customer survey

Konica Minolta Business Solutions Germany has ranked number one in the poll on Germany's best managed service provider in the category of system houses, with sales of between 250 million and 1 billion euros. With this, Konica Minolta is continuing its success story as a leading provider of IT services.

On behalf of the German media COMPUTERWOCHE and ChannelPartner, IDG Research Services regularly surveys user companies about their satisfaction with the services of their cloud and managed service providers. Konica Minolta impressed once again and was distinguished as Germany's best-managed service provider in the category of system houses, with sales of between 250 million and 1 billion euros.
"Even in the eventful past year, numerous companies have continued and accelerated their digitalisation strategies with us. We support them with a flexible service package for the further development of their IT and thus ensure smooth, high-performance processes as well as reliable and secure operation of their systems. We are very proud that we have been able to inspire our customers to such an extent and we are delighted to receive the award for the best-managed service provider in Germany in the IDG customer survey." says Bernd Goger, Director Business Unit IT Solutions at Konica Minolta Business Solutions Deutschland GmbH. Konica Minolta is continuing its success story from the last few years with its top position in the IDG customer survey. In the past few years, the company has already achieved superb rankings in the "Germany's best-managed service provider" survey. Konica Minolta also took third place in the IDG customer survey "Best System Houses 2020" and was awarded the Champion position in the "Professional User Rating: Managed Services 2020" survey as one of the top five providers of managed security services.


About Konica Minolta Business Solutions Europe


Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, "IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment" stated that Konica Minolta is "recognised globally as a leader in print transformation". As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe (InfoSource). Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘"Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021" by Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 10,000 employees (as of April 2020), Konica Minolta Europe earned net sales of over 2.34 billion in financial year 2019/2020.


For more information, please visit http://newsroom.konicaminolta.eu and follow Konica Minolta on Facebook, YouTube and Twitter @KonicaMinoltaEU


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Melanie Olbrich

Expert Corporate Communications


+49 (0)511 7404-5337