Office workers perform complicated manual tasks in their daily operations such as collecting, inputting, processing, saving, and distributing files. Dispatcher Suite helps automate these routine tasks. The new software is an integrated solution suite comprising Dispatcher Paragon, which is used for centralised management, cost control and security of the printing environment, and Dispatcher Phoenix, which is a workflow solution for automating document processing.
With the Dispatcher Suite, Konica Minolta is introducing a solution suite globally that can be scaled according to growing customer needs – from single small-customer installations to multi-location enterprise installations. It assists customers in centrally managing, securing and improving their print environment by simultaneously digitising their manual, paper-based workload and transforming it into automated document workflows – all integrated in only one solution suite. The suite ensures higher productivity and fewer human errors thanks to an intuitive MFP panel for a harmonised and improved user experience.
In 2018, Konica Minolta was named “2018 Document Imaging Software Line of the Year” by Keypoint Intelligence. The award recognises Konica Minolta’s exceptional portfolio of in-house software solutions and its successful eco-system of third-party offerings. In the Buyers Lab evaluation, Konica Minolta scored best among leading OEMs in the key categories of Capture and Workflow, Document Management and Device Management, with a breadth and performance of solutions that was described as “unmatched”. In the context of this recognition, Keypoint Intelligence also listed Dispatcher Phoenix amongst other Konica Minolta or third-party solutions.
Dispatcher Suite will be released on 17 January 2019 in Europe, followed by the U.S. and Asia-Pacific. The release is just the initial kick-off for the continuous development of the solution to further integrate the Optimized Print Services and Managed Content Services business area and to create new added-value for customers.
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation and implements solutions in the field of IT infrastructure and IT security as well as cloud environments. Konica Minolta was awarded the prestigious “Buyers Lab PaceSetter award for Smart Workplace Vision” from Keypoint Intelligence” as the only vendor in its industry thanks to its forward-looking vision of the future of work and investment in innovative technology. Being a strong partner for the production and industrial printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and, in 2017, was the production printing market leader for the tenth consecutive year in Europe, Central Asia, the Middle East and Africa (InfoSource). The hardware portfolio covers light and mid production as well as industrial printing machines. Konica Minolta Marketing Services provides value added services that intelligently link print and digital marketing in an effective and efficient way. In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Through its Business Innovation Centre in London and four R&D laboratories in Europe, Konica Minolta brings innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With almost 9,900 employees (as of April 2018), Konica Minolta Europe earned net sales of over EUR 2.37 billion in financial year 2017/18.
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