Simple tasks have a precisely defined starting point, a clear direction and a clearly defined objective. Complexity means that the objective, the requirements and the direction are unclear from the outset.
How does complexity occur?
It isn’t just our computers that need to process increasingly more data – we ourselves do, too. Factors like the increase in communication channels contribute to making our day-to-day work ever-more complex. With the help of good teamwork and an efficient organisational structure, SMEs can also take on this new challenge.
Successfully managing complexity
Workbook #4 provides you with an introduction to the topic of complexity. It is divided into theoretical and practical sections. Alongside practical tips, you will also find thought-provoking content. The four chapters broach the characteristics of complex processes, the organisation of teamwork, a company’s structure and the requirements for management:
- In section one, you will learn the differences between simple, complicated, complex and chaotic processes. Thinking in terms of systems makes your planning easier.
- The following chapter communicates the fact that individual performance is insufficient in mastering complex challenges. It is better if people work as a team and have the freedom to organise themselves.
- The third chapter highlights why having too many rules can paralyse a company, and what is required for employees to be able to solve problems creatively.
- In chapter four, you will learn how mutual support will become a core element in complexity management. Furthermore, this section offers practical rules that will help companies to find a better approach to complexity.
Teamwork in complexity management
The first steps to a better approach to complex processes are often improvements in communication. Depending on the type of organisation or company, various structures exist. A flexible team with active communication is in a much better position to solve problems than departments who are strictly separated from one another.
Do the various departments in your company know exactly what the others do? Do they take one another into consideration when working? Teamwork can be designed in a more networked and efficient way if employees know one another better and are familiar with what other people’s work entails.
The Workbook supports companies in finding out how to process tasks. Thanks to the worksheet “How to confront complexity”, you obtain an overview of the distribution of information, tasks and responsibility within your company in just a few minutes. You are thus able to take a step back and critically consider how efficient current working methods are.
Whether organisational hygiene, self-organisation or management ability – the Workbook clearly conveys how companies can ideally equip themselves for an increasingly complex future.