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Digital knowledge management in small and medium-sized companies

Invest in knowledge and secure competitive advantages.

3 minutes 3 minutes
Table of Contents
Organise and manage knowledge: with Job Wizards Workbook #5

In the context of innovation cycles that are moving ever faster, knowledge and information are playing an increasingly important role for each individual and every company.

Knowledge is one of the core resources in small and medium-sized companies in particular. The current workbook, #5, provides you with theoretical background and practical tips for handling and sharing knowledge.

Invest in knowledge and secure competitive advantages

Workbook 5 – digital knowledge management

Be successful in the knowledge society

Knowledge management is a broad-ranging area of activity including organisation, technology and people. The most important areas of activity include:

  • Making knowledge transparent
  • Developing knowledge within the company
  • Retaining and securing knowledge
  • Acquiring external knowledge
  • Sharing and distributing knowledge

Digital knowledge management: intellectual capital for SMEs

The intellectual capital of a company or organisation describes the knowledge of all employees, as well as the available data and information, e.g. about products, services, customers, experts or competitors. Licences and patents are also included.

Good knowledge management pays off

The latest workbook, #5, provides an introduction to the subject of knowledge management in three chapters. For example, it helps managers to find out what the current situation is with intellectual capital in their company, and provides impetus for an initial knowledge balance sheet.

Each workbook chapter has a theory section and a practical section. The practical section contains worksheets to fill in, which help you to apply your newly acquired insights and findings in your everyday work.

Important foundations of knowledge management

In the first chapter, you become familiar with the important foundations of knowledge management in organisations and companies. Good knowledge management pays off, as can be seen in the example of the most valuable car brand in the world, Toyota.

The accompanying worksheet ‘Knowledge in focus: strategically significant knowledge’ provides clear instructions for how the aims of strategic knowledge management can be derived from your corporate goals.

How knowledge grows in a team

In the second chapter, you can find out how knowledge develops in teams and SMEs. Interaction between colleagues within the company plays a central role. Skills and competence are built up through the integration of information into the context of human experiences.

The worksheet ‘Secure treasure troves of experience, learn from projects’ helps teams to learn lessons from experiences and errors in order to benefit in future.

The third chapter explains how individuals’ knowledge can be made visible and developed further. Is the knowledge you and your team possess already documented and personally available to every employee?

There are tried-and-tested methods to gain an initial overview of individual knowledge resources: you can familiarise yourself with one of them in the worksheet ‘Ensuring and developing competences: the knowledge tree’.

The fifth Job Wizards workbook is rounded off with a knowledge management glossary containing various work techniques, tools and inspiration.