1. Utilising Teamwork and Partnership
It is essential to gather key people/stakeholders from across the business when it comes to planning for digital initiatives. Along with identifying the right business objectives, consulting with these key individuals/teams also enables you to identify the KPIs that will ensure the project remains on track. Digital change requires investment from people as well as resources, and usually involves initiatives that are run across multiple departments and therefore require input, expertise, and management from these various key stakeholders.
Whether this process is across an internal team or even if it is with the support of a technology partner, it is essential to collaborate effectively with honest discussions to build a genuinely holistic view of your organisation’s digital change maturity level. This also enables you to build a clear picture of the processes and legacy systems involved, as well as getting full buy-in to successfully drive this transformation towards your digital revolution goals.
2. Comprehensive Assessment
Once you have the right people/stakeholders onboard with the project, you will quickly find that each has their priorities, and these may not match each other or align to the business’ overall goals. Unfortunately, different departments may have their own siloed view of what is required, so it is vital to have an objective view of the situation. Therefore, you must have a reliable structure in place that will enable you to accurately assess which parts of the business are costing unnecessary time and money, and thereby holding your business back from its full operational potential.
Without carrying out an appropriate assessment (such as the completely free and no obligation Konica Minolta DX360° Assessment
), you simply won’t be able to determine where your business is on its digital change journey, what funding will be required, and which digital
transformation initiatives will have the biggest impact on your business objectives. Before you make any plans, it is essential to understand if you have the procedures and tools in place to support and enhance your digital change strategy.
Once you have completed these assessments, you will have the best way of easily and rapidly reviewing all the areas of your business, to understand what transformation is required, and where there could be potential synergies between different departments. When you have confirmed these details, you can then scale solutions and fully understand which areas are costing the business unnecessarily.
3. Alignment and priorities
By conducting a thorough assessment, you will not only have a clear view of the challenges but also the considerable opportunities on offer from the digital revolution.
This will also support your business case by enabling you to uncover tangible spending and operational figures and then forecast the cost of digital transformation initiatives versus the return on investment. It will also enable you to measure the success in terms of decreases in costs, employee efficiency, customer experience ratings, and all the other areas in which a business must excel to thrive.
You will also have an excellent foundation on which to properly consider your technology requirements and the order in which you action your projects, as well as the ability to organise the pipeline of ongoing and continuous optimisation and improvement.
What is more, you will be in the perfect position to build a realistic and costed plan which balances the digital change needs of your business against the assigned budget. You can also ensure it is scaled accordingly to maximise the benefits across your business, targeting the right areas that need the assistance.