Konica Minolta works with the Sapporo Municipal Government to streamline administrative tasks

| 12 June 2019

Striving together to accelerate administrative reforms and enhance civil services under a partnership agreement

Konica Minolta, Inc. (Konica Minolta) has entered into a partnership agreement with the Sapporo Municipal Government (Japan) to work together on streamlining administrative tasks and enhancing work efficiency. Under this agreement, Konica Minolta will collaborate with the Sapporo Municipal Government to address problems caused by the decrease in population and the super-aging of society, which affect all local governments in Japan. The company will assist the municipal government in implementing administrative reforms and enhancing civil services by leveraging know-how gained through its business experience and proposing measures to improve workflows by visualising administrative tasks.

Shoei Yamana, CEO of Konica Minolta, Inc., and Katsuhiro Akimoto, mayor of Sapporo, Japan

Purpose of the Partnership Agreement

In Japan, the elderly population is projected to peak in 2040. The rapid birthrate decline and aging and the consequent shrinking population have resulted in a shortage of workers, making it increasingly difficult for local governments to maintain and enhance the level of civil services.

Konica Minolta has a track record of successfully carrying out workstyle reforms and improving productivity by introducing cutting-edge technologies and innovations and switching its core business. To be specific, the company has improved manpower productivity by employing an effective knowledge-sharing system and RPA[1] and created an environment that enables all its members to work remotely.

Leveraging the know-how gained from its experience in drastically transforming business processes by introducing IoT throughout the company, Konica Minolta will work closely with the Sapporo Municipal Government to make administrative tasks visible and accelerate the government’s effort to improve administrative services and productivity. Konica Minolta is also ready to work with the Sapporo Municipal Government in conducting demonstration experiments to verify the effectiveness of new service solutions in streamlining administrative tasks. Konica Minolta is determined to create new businesses and contribute to local prosperity by making effective use of the data that will be collected through this partnership with the Sapporo Municipal Government.

Main Aims of the Partnership Agreement

1. Clarify issues to be addressed in order to improve work efficiency by visualising administrative tasks

2. Utilise ICT to create a better work environment

3. Nurture human resources and develop a workplace culture

Konica Minolta remains committed to enhancing the productivity and supporting workflow reforms of its customers by visualising problems specific to certain sectors and types of business. In so doing, the company is promoting digital innovation that makes the invisible visible by utilising its image and data analysis technologies, with an aim to create new values for the evolution of society.


[1] RPA: Robotic Process Automation, a technology to automate PC-based routine tasks.

About Konica Minolta, Inc.

Konica Minolta, Inc. is a global technology company that provides innovative solutions to businesses and society. With its strengths in the combination of its core technologies in advanced imaging, optics, sensing, materials and nano-processing, Konica Minolta is committed to creating new values supporting customers to address challenges in their operations and work processes. Advancing its expertise in digital technologies, the company has been going through business transformation into a digital company, with insights into implicit challenges across the board as ‘One Konica Minolta’ in the era of Internet of the Things (IoT). Konica Minolta is also active in open innovation through various collaborations and alliances with academic, industrial and entrepreneurial partners.Headquartered in Tokyo, Konica Minolta has its Group companies in 50 countries with over 44,300 employees and offers products and services in 150 countries around the world.

About Konica Minolta Business Solutions Europe

Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, ‘IDC MarketScape: Western Europe Smart Multifunctional Peripheral 2018 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leading smart MFP provider of note’. As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe, Central Asia, the Middle East and Africa (InfoSource). In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its solutions that combine ‘smart service with smart technology’, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Outstanding Serviceability 2018/2019’ from Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With almost 10,300 employees (as of April 2019), Konica Minolta Europe earned net sales of over EUR 2.39 billion in financial year 2018/19.

For more information, please visit http://newsroom.konicaminolta.eu/ and follow Konica Minolta on Facebook, YouTube and Twitter @KonicaMinoltaEU.

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