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Konica Minolta Business Solutions Europe has obtained ISO 27001 certification for its established Information Security Management System (ISMS). This standard verifies that Konica Minolta is pursuing the highest level of information security within its organisation. The scope of the ISO 27001 certification also entails the customer-facing print management services such as office printing and industrial printing solutions. This includes the relevant applications for Customer Service Remote Care (CSRC) as well as the printing fleet and supporting IT infrastructure at Konica Minolta Business Solution’s headquarter in Langenhagen, Germany. The certificate was granted on the basis of a thorough audit by KPMG. This entailed an in-depth screening of Konica Minolta’s holistic information security approach across all areas – from HR to customer relations and across all channels, from digital processes to a clean desk policy in the organisation. This makes Konica Minolta Business Solutions Europe an ISO 27001-certified supplier – an attribute increasingly sought after by customers.
“For Konica Minolta Business Solutions Europe, security of information is paramount,” explains Thomas Kirsch, the organisation’s Chief Information Security Officer (CISO): “This is why we are pursuing a comprehensive approach to information security, both within our organisation and when it comes to the information processes we implement for our customers.” Konica Minolta has set up a total of 28 dedicated information security policies as well as a significant number of corresponding cross-divisional processes. These encompass a broad range of measures, from a clean desk policy and information transfer to physical security precautions, all of which are strictly adhered to by employees.
Konica Minolta welcomes the fact that an increasing number of customers are specifically looking for suppliers with verified security standards in place. “After being mainly sought after by large, corporate customers in the past, we see that awareness for the importance of secure information management is growing across all industries and business sizes,” Kirsch elaborates.
This is reflected in precise requirements explicitly included in tender documents, for example. “Of course, we want to ensure that we fulfil the highest standards. We also want to support our customers in achieving this, as it is increasingly crucial for their business success,” says Kirsch. Konica Minolta therefore offers its customers a holistic 360-degree security consulting service and a very broad variety of solutions that are tailored to their existing systems and specific business requirements:
As part of its IT security services, Konica Minolta can therefore take over the continuous monitoring of all IT security for its customers. Konica Minolta’s holistic security approach also takes into account all relevant adjacent areas, such as the printing infrastructure or perimeter security. “Here, too, Konica Minolta pursues an integrative approach to ensure our customers have exactly the protection of their information in place that they need. This is an essential element of our offering that we call Intelligent Connected Workplace,” Kirsch concludes.
More information about Konica Minolta’s Information Security offering here: https://www.konicaminolta.eu/eu-en/security
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. With its unique expertise in imaging, data processing and data-based decision making, Konica Minolta creates relevant solutions for its customers - small and medium-sized businesses, large enterprises and public sector - and solves issues faced by society.
As a digital workplace solution provider, Konica Minolta helps its clients to identify and unlock the potential digitalisation holds and reach the next level in the digital maturity of their organisation by rethinking the workplace. In support of an ‘Intelligent connected workplace’, Konica Minolta offers cloud, IT, managed print and video solution services for remote working, collaboration, workflow management and automation and security. The company’s success in driving transformation is also confirmed by IDC, since the ‘IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leader in print transformation’. Konica Minolta has been a Microsoft Global Managed Partner since 2021.
Konica Minolta's Igniting Print Possibilities offering helps printers, converters and brand owners maximise workflow automation to increase efficiency. The company delivers consultancy in all communication matters as well as top-of-the-line production, packaging as well as label printers. Its finishing devices create print products that stand out and create added value. Konica Minolta has established itself as the production printing market leader for more than a decade in Europe (InfoSource).
For an increasing number of organisations, success today is more than the narrow definition of financial prosperity – it also includes protecting the environment and having a positive impact on their workforce as well as the societies they are embedded in. With its commitment to the Sustainable Development Goals (SDGs), Konica Minolta has pledged to consistently pursue its sustainability and social responsibility goals.
The company has been repeatedly recognised for its rich history of social contribution as well as for working towards achieving the SDGs throughout its business and supply chain. Konica Minolta is listed among “2021 Global 100 Most Sustainable Corporations in the World” and received the highest level in EcoVadis Sustainability Ratings.
For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021’ from Keypoint Intelligence.
Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 9,000 employees (as of April 2021), Konica Minolta Europe earned net sales of over 1.9 billion in financial year 2020/2021.
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