Managed Print and Workflow Automation services

Managed Print and Workflow Automation services
Printing, digitization, and workflow automation services that work hand in hand for your business
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Supporting people, processes, and productivity

Get more from your physical and digital documents

Whether you're looking to make printing and scanning more efficient, improve information security, or incorporate paper and digital documents into business processes, Konica Minolta can help. Our portfolio of Managed Print and Workflow Automation Services can handle every aspect of print management and document processing. We offer consultancy, hardware, and software to help you make the right choices for your business, whether you're at the start of your cloud migration journey or it's already well underway.

Our high-performance, multifunctional print (MFP) devices are backed up by comprehensive support, including remote maintenance and management by default for maximum uptime. We design our devices to be as resource and energy efficient as possible, and offer print management solutions that give you enhanced visibility and control over usage.

Print management solutions also provide options for securing printed information, reducing wasted print, and increasing flexibility by enabling people to safely print from any networked device. Additional capabilities let you move your print infrastructure to the cloud, and securely extend printing to mobile users, visitors, and guests.

While printing and printed documents remain important, many organizations are looking to digital and digitized documents to support new ways of working or cloud-first policies. In a Quocirca report, 72% of respondents said that managed print services (MPS) were very or fairly important to their digital transformation efforts now, with 83% expecting MPS to be important within two years.

If improving process efficiency is your priority, we can help with solutions for workflow automation that:

Simplify the digitization of physical documents and their routing to individuals, teams, repositories and other systems
Automate the integration of both digital and digitized documents into business processes
Use AI to optimize document processing, including intelligent capture, translation, summarization, and redaction of personally identifiable information (PII)

Benefits of managed print and workflow automation services

Increase user productivity
With efficient, reliable MFPs and document processing services

Enhance information security
By requiring users to authenticate at the MFP to print or scan documents

Cut print costs and waste
By reducing unwanted and unnecessary printing through authentication and rules-based printing, and using more environmentally friendly printers and printing processes

Reduce the burden on IT teams
With outsourced maintenance and remote support for print devices and secure, flexible cloud print infrastructure

Streamline mobile and guest printing
Without compromising the security of your business

Support digital transformation and workflow automation
With smart document processing, conversion, and routing capabilities that are easy to integrate with digital document storage and business systems and processes

7 key areas that shape the smart office

What makes an office smart? What does smart working mean, and how do MFPs support it? We've defined 7 key areas that shape the way we work today and how we'll work tomorrow: connectivity, universal design, security, file sharing & collaboration, document capture & management, panel customization, and cloud & mobile printing. If that sounds complicated – it's not, with our Smart Office Solutions.

Answers to your questions

A managed print service (MPS), like Optimized Print Services (OPS) from Konica Minolta, allows you to offload the maintenance and management of your printing and scanning infrastructure to a third-party provider. The provider may take over management of your existing devices (even a mixed fleet) or may partially or completely replace your devices.
Konica Minolta was named a 'Leader' in Managed Print Services (MPS) by Quocirca for a fourth consecutive year. In its 2024 survey, the industry analyst concluded that cyber security, AI and the environmental impact of printing were the most important factors for businesses. It considers Konica Minolta to be “well positioned to meet the diverse needs of both SMB and enterprise customers.”
Your MPS should include features like:
Continuous optimization of your printing and scanning infrastructure to ensure it keeps pace with business needs
Print management software for user authentication (improving document security and reducing waste), usage monitoring, cost management and more
Remote support for proactive device monitoring and remote fixing of issues wherever possible to maximize device uptime and user productivity
Your MPS provider should offer a range of devices to suit the needs of your organization and your users. At Konica Minolta, for example, we offer a range of devices that:
Can print, scan, copy and fax to support printing and document processing needs
Produce black and white or color output on a wide range of paper sizes
Enable duplex (double-sided) printing
Provide finishing options like stapling and booklet-making
Are safe and easy for anyone to use
Offer enhanced security features to safeguard your data
Are designed for a reduced environmental impact
With Cloud Print services from Konica Minolta, you can move your print infrastructure to the cloud and benefit from increased flexibility and improved mobile working. Managed by experts, our cloud-based solution eliminates on-prem print servers, reduces capex and opex, and lightens the load for your IT teams.
In its 'Cloud Print Services Market Landscape, 2025' report, Quocirca reveals that 79% of organizations say it's important for their print management provider to offer cloud-based solutions. The report names Konica Minolta as a 'Leader' in cloud print, commenting that "Konica Minolta's cloud-first approach is designed to reduce customers' reliance on legacy infrastructure, increase operational efficiency and ensure compliance with stringent security regulations."
You can take a number of approaches to make printing more sustainable, including:
Choosing devices that are designed with a reduced environmental impact and low power consumption, and offer additional settings to further optimize energy use
Having your vendor perform an environmental audit of your printer fleet for insights into energy and consumables consumption
Engaging with an MPS provider that helps you make printing and copying as efficient and eco-friendly as possible; simplifies collection and recycling of consumables
Using print management software to reduce wasted print, helping you use less paper and other consumables
If you use Konica Minolta bizhub MFPs, you can add smart apps and software to your devices that enable scanning and digitization of paper documents, and simplify integration of digital files into your business processes. Our apps and software can:
- Recognize document types (or read barcodes) to automatically route digitized documents to the right destination – such as a person, team, system, storage repository, or workflow
- Name digital documents according to their content and automatically apply metadata
- Extract data using optical character recognition (OCR) to create editable files
- Convert paper documents to a range of digital formats, including Word, Excel, PDF, JPEG and XML – allowing further data manipulation in other apps and systems

Get managed print and workflow automation services that are right for you

When you choose Konica Minolta, you benefit from our years of experience in the printing and scanning space – including 20 years of the bizhub brand – combined with our commitment to ongoing technological innovation, sustainability, and information security. Industry analysts recognize the quality of our MPS solutions, with Quocirca recently naming us a 'Leader' in managed print services, cloud print services, and print security.

We continue to invest in our managed print and workflow automation services and solutions. The latest developments to our workflow automation solutions feature AI-powered modules for automated data extraction; document classification, summarization, processing, and translation; and recognition of personally identifiable information (PII).

Quocirca Managed Print Services Landscape 2024

Konica Minolta has been named a ”Leader” in Managed Print Services (MPS) by Quocirca for a fourth consecutive year. In its survey, the industry analyst concludes that cyber security, AI and the environmental impact of printing are the most important factors for businesses. It considers Konica Minolta to be “well positioned to meet the diverse needs of both SMB and enterprise customers.” According to Quocirca, “Konica Minolta’s ICW [Intelligent Connected Workplace] offering is a particularly good choice for SMB and mid-size customers.”

Use the Energy Saving Potential of Our bizhub Devices

Saving energy is more important than ever - both at home and in the office. That´s why we want to give you some useful tips on how you can save power and resources by modifying the way you print and use the Konica Minolta office devices.

To use the energy potential of our devices, we recommend special power save settings, which are highly effective while guaranteeing remote management capability for the devices.

And we also have additional tips to share on how to further optimise printing and reduce print-related waste.

Download our brochure

USE THE ENERGY SAVING POTENTIAL OF OUR bizhub DEVICES

HGO Portugal: Print monitoring allows to know all costs associated with print services in real time

Located on the south of Tejo River, Portugal, Garcia de Horta has been the most important hospital. In addition to all the technology that is integrated, Garcia de Horta also has other technologies that help in the daily management of the hospital. Facing the challenge to monitor the printing part, the technological platform implemented by Konica Minolta, now allows to know in real time all the costs associated with printing services.

NAVIGATOR Portugal: Standardisised print fleet with full cost visibility

The company Navigator is a reference in the production of pulp and paper spread over several countries. Facing a dispersion of the organisation led to a number of management challenges, particularly in the printing fleet. Looking for a technical solution to standardise the fleet and the printing services, Konica Minolta provided a unique solution for the printing fleet, where the company has now the full visibility of the costs related to printing and to the confidentiality of data.

SONAE Portugal: Central control and distribution of print services

Sonae is composed by a group of companies in the most diverse areas. The company faces new challenges regarding the search for new technological platform implementations. Having a large network of stores with local systems for the control and distribution of print services was proving inefficient, so Konica Minolta provided a centralised solution, where now Sonea’s information systems department is in charge for all the technological infrastructure of the Group’s retail area.

Schloss Elmau Germany: How the IT transformation helped to organise two G7 summits

The Hotel & Spa Schloss Elmau, located in the south of Germany in the Alps, has a total of 162 rooms and suites and is not only a place of relaxation, but also a place of encounters. With its managed IT services and the appropriate IT infrastructure, Konica Minolta helped to organise the two G7 summits in 2015 and 2022 at Schloss Elmau. Discover an impressive chapter of a successful collaboration.