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Your print infrastructure should fit your company’s specific requirements, and needs to support your processes and workflows seamlessly. Most importantly, though: you want it to perform reliably!
Many printing environments nowadays are patchworks of printing, imaging and fax devices that are neither set up nor managed in a way that lets them keep up with today’s fast-paced business world. Such haphazard structures are an obstacle to your organisational efficiency as a whole.
Having to spend too much time on administration or solving hardware problems can often keep your employees from concentrating on their main duties, and prove to be a waste of both time and money. Optimised Print Services aim to help your company increase the efficiency of all its print and scan related processes.
We create an individual solution for your requirements which ensures maximum data security, is financially viable, and environmentally friendly. By guaranteeing cost reductions and trouble-free processes, we develop improvement strategies based on historical data and your future objectives. Print management is an important part of Optimized Print Services. This takes care of your entire print and scan infrastructure, including routine tasks such as the automatic delivery of consumables. We also seek to achieve optimisation continuously, moreover – freeing you and your employees up to concentrate fully on your core tasks!
Konica Minolta’s Optimized Print Services (OPS) combine consulting, hardware, software implementation and workflow management to lower document spend. With our managed services covering your print infrastructure, our strategy of preventative and predictive maintenance ensures the devices you use are performing reliably at all times and any downtime is minimised. It all adds up to maximum productivity and efficiency, with minimum effort – leaving you and your team to focus on your jobs rather than admin questions.
Konica Minolta's Optimized Print Services consist of the following parts
Consulting services to analyse and assess the customer’s current status or way of working in an effort to compile a solution tailored to your specific needs.
Implementation, integration, change management, project management and training, based on your requirements
Scalable portfolio of automated services to run and manage your entire print fleet
Get in touch with us today: once we have assessed your current status, pain points or challenges and aspirations or future requirements, our experts will be able to devise a individual optimisation designand management package just for you, in line with your goals and expectations.
Located on the south of Tejo River, Portugal, Garcia de Horta has been the most important hospital. In addition to all the technology that is integrated, Garcia de Horta also has other technologies that help in the daily management of the hospital. Facing the challenge to monitor the printing part, the technological platform implemented by Konica Minolta, now allows to know in real time all the costs associated with printing services.
The company Navigator is a reference in the production of pulp and paper spread over several countries. Facing a dispersion of the organisation led to a number of management challenges, particularly in the printing fleet. Looking for a technical solution to standardise the fleet and the printing services, Konica Minolta provided a unique solution for the printing fleet, where the company has now the full visibility of the costs related to printing and to the confidentiality of data.
Sonae is composed by a group of companies in the most diverse areas. The company faces new challenges regarding the search for new technological platform implementations. Having a large network of stores with local systems for the control and distribution of print services was proving inefficient, so Konica Minolta provided a centralised solution, where now Sonea’s information systems department is in charge for all the technological infrastructure of the Group’s retail area.
Bank Saint Petersburg is the largest bank in Russia's North-West region. The bank
was set up in 1990 and in recent years has become an integral part of the finance and
economic sector of Russia's North-West region. As at 1st October 2017, the bank provides services to 1,890,000 private individuals and 51,000 companies in 66 offices in Saint Petersburg, the Leningrad Oblast region, Moscow and Kaliningrad, including a representative office in Novosibirsk. In asset terms, it is the 18th largest Russian bank (according to data supplied by the Interfax rating agency).
An end-to-end solution for printing optimisation involves three phases: In the first phase of the consultancy, Konica Minolta analyses the client's existing printing infrastructure in order to devise an optimal solution appropriate to the company's business tasks. The implementation and
management phases follow the consulting phase.
The basic aim of the project was to reduce the costs of servicing the printing devices, reduce the cost of printing documents and improve the fail-safe operation of the printing service. Particular attention was paid to the requirement for the printing infrastructure to comply with the bank's internal security standards.
Konica Minolta specialists conducted a pre-project audit and analysed the existing printing infrastructure at the bank's head office. The audit results helped them understand the bank's printing and document workflow needs and design an optimisation project, including a proposal to reduce the number of printing devices and replace them with higher-performing models. They also proposed the implementation of the YSoft SafeQ solution to prevent unauthorised access to printing devices and tighten control of the costs of document printing.
They started the pilot project implementation in the bank's front office, i.e. in the business units responsible for working directly with clients, where printing quality requirements are at their highest. Following successful implementation in the bank's front office, the solution was scaled up for the bank's back-office units. As part of the pilot project, Konica Minolta supplied 340 printing devices of various sizes, from personal devices all the way up to high-speed A3 systems, and implemented the YSoft SafeQ software and hardware solution for controlling and managing print jobs.
Konica Minolta provides continuous remote monitoring of all printing devices. A dedicated customer-support manager, who utilises specialists from other Konica Minolta departments and keeps track of request turnaround times, has responsibility for resolving all matters related to printing infrastructure operations.
As a result of the infrastructure optimisation and transition to an outsourced model, it has been possible to:
Printing infrastructure security is provided by YSoft SafeQ, which is a software solution that controls access to printing devices by means of smart card authorisation for office staff.
The bank plans to outsource printing for its entire branch network of about 60 offices.
We understand the cost-effectiveness of the outsourcing model and implement it in areas where we discern an objective advantage for the business. We took the decision to outsource printing several years ago, and it's worth mention¬ing that, out of all the global printing technology vendors, only Konica Minolta was able to offer us terms suited to our tasks and the service contract requirements
Deputy Head of the Information Technology Directorate,
Bank Saint Petersburg
As expected, the project encountered problems specific to banking – primarily non-standard printing tasks which could not be altered because of the sector's stringent regulations – but Konica Minolta's specialists were able to overcome the challenges, and we obtained a user-friendly printing infrastructure as well as transparent expense accounting and service under the SLA
Deputy Head of the Information Technology Directorate, Bank Saint Petersburg
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