Managed Print Services

Focus on your business and let us manage your printing infrastructure

Discover the possibilities with Optimized Print Services


Your print infrastructure should fit your company’s specific requirements, and needs to support your processes and workflows seamlessly. Most importantly, though: you want it to perform reliably!

Many printing environments nowadays are patchworks of printing, imaging and fax devices that are neither set up nor managed in a way that lets them keep up with today’s fast-paced business world. Such haphazard structures are an obstacle to your organisational efficiency as a whole.


Having to spend too much time on administration or solving hardware problems can often keep your employees from concentrating on their main duties, and prove to be a waste of both time and money. Optimised Print Services aim to help your company increase the efficiency of all its print and scan related processes.


We create an individual solution for your requirements which ensures maximum data security, is financially viable, and environmentally friendly. By guaranteeing cost reductions and trouble-free processes, we develop improvement strategies based on historical data and your future objectives. Print management is an important part of Optimized Print Services. This takes care of your entire print and scan infrastructure, including routine tasks such as the automatic delivery of consumables. We also seek to achieve optimisation continuously, moreover – freeing you and your employees up to concentrate fully on your core tasks!

Optimized Print Services

Optimized Print Services

Optimized Print Services

Konica Minolta’s Optimized Print Services (OPS) combine consulting, hardware, software implementation and workflow management to lower document spend. With our managed services covering your print infrastructure, our strategy of preventative and predictive maintenance ensures the devices you use are performing reliably at all times and any downtime is minimised. It all adds up to maximum productivity and efficiency, with minimum effort – leaving you and your team to focus on your jobs rather than admin questions.

Hardware
Konica Minolta Printing Hardware

Want the ultimate in digital print production performance? You just found it. Konica Minolta’s Production Printing and Office hardware are industry benchmarks, with devices offering revolutionary colour image quality, ultra-high-speed black-and-white output, pro-quality inline finishing options to meet your complex job specifications, and more. Regardless of the size or area of specialisation of your company, our print hardware lets you build up your printing infrastructure, manage digital content, put in place state-of-the-art measuring instruments, and explore other solutions designed to change your workflow beyond recognition.

Software
Konica Minolta Software Products

Explore the countless different ways in which Konica Minolta software products could improve your operations. Konica Minolta solves the problems of your company, matches different working styles, and offers software solutions meeting the needs of your industry. By prioritising your needs at all times, Konica Minolta meets the software requirements of even the most demanding global organisations. Using the system, you can keep a lid on the cost of any printed or copied output, create advanced security measures to ensure sensitive documents don’t fall into unauthorised hands, and more.

Services
Always at your Service

Our experienced, knowledgeable specialist staff will answer any questions you may have, and show you how to operate your product. Our services function for your benefit, within a support system designed to ensure you and your company benefit fully from the solutions. We offer a range of different services, including optimised print services to combine your consulting; hardware and software implementation; workflow management to lower your document spending; and smart security services, to keep your business safe.

Managed Print Services

Managed Print Services

Konica Minolta's Optimized Print Services consist of the following parts

Consulting services to analyse and assess the customer’s current status or way of working in an effort to compile a solution tailored to your specific needs.

OPS Consult

Consulting services to analyse and assess the customer’s current status or way of working in an effort to compile a solution tailored to your specific needs.

Implementation, integration, change management, project management and training, based on your requirements

OPS Implement
Implementation, integration, change management, project management and training, based on your requirements

Scalable portfolio of services to run and manage your entire print infrastructure – OPS Manage is the final phase, after OPS Implement

OPS Manage
Scalable portfolio of automated services to run and manage your entire print fleet

Contact us for further information

Contact us for further information

Contact us

Get in touch with us today: once we have assessed your current status, pain points or challenges and aspirations or future requirements, our experts will be able to devise a individual optimisation designand management package just for you, in line with your goals and expectations.

HGO Portugal Optimized Print Service Success Story

Located on the south of Tejo River, Portugal, Garcia de Horta has been the most important hospital. In addition to all the technology that is integrated, Garcia de Horta also has other technologies that help in the daily management of the hospital. Facing the challenge to monitor the printing part, the technological platform implemented by Konica Minolta, now allows to know in real time all the costs associated with printing services.

NAVIGATOR Portugal Optimized Print Services Success Story

The company Navigator is a reference in the production of pulp and paper spread over several countries. Facing a dispersion of the organisation led to a number of management challenges, particularly in the printing fleet. Looking for a technical solution to standardise the fleet and the printing services, Konica Minolta provided a unique solution for the printing fleet, where the company has now the full visibility of the costs related to printing and to the confidentiality of data.

SONAE Portugal Optimized Print Services Success Story

Sonae is composed by a group of companies in the most diverse areas. The company faces new challenges regarding the search for new technological platform implementations. Having a large network of stores with local systems for the control and distribution of print services was proving inefficient, so Konica Minolta provided a centralised solution, where now Sonea’s information systems department is in charge for all the technological infrastructure of the Group’s retail area.

Success story

Bank St. Petersburg logo

End-to-end solution for printing optimisation

End-to-end solution for printing optimisation

Bank Saint Petersburg is the largest bank in Russia's North-West region. The bank was set up in 1990 and in recent years has become an integral part of the finance and economic sector of Russia's North-West region. As at 1st October 2017, the bank provides services to 1,890,000 private individuals and 51,000 companies in 66 offices in Saint Petersburg, the Leningrad Oblast region, Moscow and Kaliningrad, including a representative office in Novosibirsk. In asset terms, it is the 18th largest Russian bank (according to data supplied by the Interfax rating agency).



Optimisation and outsourcing of printing 

An end-to-end solution for printing optimisation involves three phases: In the first phase of the consultancy, Konica Minolta analyses the client's existing printing infra­structure in order to devise an optimal solution appropriate to the company's business tasks. The implementation and 

management phases follow the consulting phase. 


Project tasks 

The basic aim of the project was to reduce the costs of servicing the printing devices, reduce the cost of printing documents and improve the fail-safe operation of the printing service. Particular attention was paid to the requirement for the printing infrastructure to comply with the bank's internal security standards. 


Stages of the project 

Consulting 

Konica Minolta specialists conducted a pre-project audit and analysed the existing printing infrastructure at the bank's head office. The audit results helped them understand the bank's printing and document workflow needs and design an opti­misation project, including a proposal to reduce the number of printing devices and replace them with higher-performing models. They also proposed the implementation of the YSoft SafeQ solution to prevent unauthorised access to printing devices and tighten control of the costs of document printing.

Implementation 

They started the pilot project implementation in the bank's front office, i.e. in the business units responsible for working directly with clients, where printing quality requirements are at their highest. Following successful implementation in the bank's front office, the solution was scaled up for the bank's back-office units. As part of the pilot project, Konica Minolta supplied 340 printing devices of various sizes, from personal devices all the way up to high-speed A3 systems, and imple­mented the YSoft SafeQ software and hardware solution for controlling and managing print jobs. 

Management 

Konica Minolta provides continuous remote monitoring of all printing devices. A dedicated customer-support manager, who utilises specialists from other Konica Minolta departments and keeps track of request turnaround times, has responsibility for resolving all matters related to printing infrastructure operations. 


Project outcomes 

As a result of the infrastructure optimisation and transition to an outsourced model, it has been possible to: 

  • Transfer printing costs from capital expenditure to opera­tional expenditure; 
  • Lower the net cost of printing by: 
  • Reducing the number of monochrome printing devices by 43%, and colour devices by 50% 
  • Increasing the proportion of more cost-effective A3 devices from 7% to 30% 
  • Controlling and recording all print and copying jobs 
  • Implement a transparent reporting system based on the YSoft SafeQ solution. 

Printing infrastructure security is provided by YSoft SafeQ, which is a software solution that controls access to printing devices by means of smart card authorisation for office staff. 


Further project development plans 

The bank plans to outsource printing for its entire branch network of about 60 offices.

{"Name":"Nikolai Chesnokov","JobDescription":"Deputy Head of the Information Technology Directorate,\nBank Saint Petersburg","Statement":"We understand the cost-effectiveness of the outsourcing model and implement it in areas where we discern an objective advantage for the business. We took the decision to outsource printing several years ago, and it's worth mention¬ing that, out of all the global printing technology vendors, only Konica Minolta was able to offer us terms suited to our tasks and the service contract requirements","VideoUrl":"","ImageUrl":"","ImageTitle":"","HasVideo":false,"HasImage":false,"Url":null,"CodeName":"bank_st__petersburg_quote_1"}
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Challenge

Challenge
  • Reducing costs of servicing the printing devices
  • Reducing costs of printing documents
  • Improving fail-safe operation of printing service
  • Printing infrastructure must comply the bank's internal security standards

Solution

Solution
  • Pre-project audit and analysis of the existing printing infrastructure in the head office
  • Proposal to reduce the number of printing devices and replace them with higher-performing models: now 340 printing devices of various sizes 
  • Implementation of YSoft SafeQ for controlling and managing print jobs

Advantages

Advantages
  • Transfer printing costs from capital expenditure to operational expenditure
  • Lower the net cost of printing by reducing the number of monochrome printing devices by 43%, and colour devices by 50% and by controlling and recording all print and copying jobs
  • Transparent reporting system based on YSoft SafeQ 
  • Printing infrastructure security based on YSoft SafeQ
  • Continuous remote monitoring of all printing devices by Konica Minolta
  • A dedicated customer-support manager for resolving all matters related to printing infrastructure operations
{"Name":"Nikolai Chesnokov","JobDescription":"Deputy Head of the Information Technology Directorate, Bank Saint Petersburg","Statement":"As expected, the project encountered problems specific to banking – primarily non-standard printing tasks which could not be altered because of the sector's stringent regulations – but Konica Minolta's specialists were able to overcome the challenges, and we obtained a user-friendly printing infrastructure as well as transparent expense accounting and service under the SLA","VideoUrl":"","ImageUrl":"","ImageTitle":"","HasVideo":false,"HasImage":false,"Url":null,"CodeName":"bank_st__petersburg_quote_2"}


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