restart your service

live webinar


FEB 4th, 2021 10:00 a.m. CET

Join our live webinar and learn how Konica Minolta, recognized for excellence in Serviceability & Support by Keypoint Intelligence, is using the Remote Visual Support tool AIRe Link to restart service during the COVID-19 time.

AGENDA (40 min + 20 min Q&As):    
  1. Current trends in enhancing the serviceability of devices
    • Deborah Hawkins, Director within the Office Document Technologies Group, Keypoint Intelligence
  2. Experience with Remote Visual Support
    • Gerald Pomper, Head of Service & Support, Konica Minolta Germany and Austria
    • Angel Sixto-Gomez, Technical Support Manager, Konica Minolta France
    • Endre Gy├Ârgy, Remote Solutions Team Leader, Konica Minolta Hungary
    • Laszlo Szilas-Neff, Service Manager, Konica Minolta Hungary
  3. How to start with Remote Visual Support
    • Zdenek Vrbka, Programme Manager, Konica Minolta Business Innovation Centre Europe
  4. Q&A


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