Konica Minolta, Inc. (Konica Minolta) has been awarded the top position in the eighth Quality Management Level Research by the Union of Japanese Scientists and Engineers (JUSE). JUSE conducts an independent evaluation of up-to-date quality management based on six factors that demonstrates the commitment and practice to enhance quality. More than 600 companies mainly from manufacturing industries in Japan are included in the research.
Langenhagen/Germany, 1st December 2014Konica Minolta received the highest ranking in the assessment of “customer centricity” and “capability to take good system into other parts of the company,” among a set of six factors1 to evaluate systematic programmes toward quality improvement and the status of ongoing activities. In addition, the company was among the top three in the assessment of “development of human resources to execute quality management” and “management of security, safety and trust.”
Konica Minolta’s corporate activities have been based on thoroughly customer-centric ideas and actions and pursuit of enhanced values for customers. Furthermore, the company has globally implemented systems and programs to improve quality in each process of development, production sales and services. Not only the Konica Minolta Group companies but also their suppliers work together to run the elaborated initiatives. These activities have been commended in the research.Konica Minolta is proud of the recognition and will continue helping enrich the quality of society through provision of high-quality products and services that enhance customer satisfaction.1 Six factors: top management commitment; development of human resources to execute quality management; management of security, safety and trust; establishment and abidance of process; customer centricity; and capability to take good system to other parts of the company.Product images are available at www.konicaminolta-images.euTerms and product names may be trademarks or registered trademarks of their respective holders and are hereby acknowledged.Contact Silke Zühlke
Business Solutions Europe GmbH
Phone: +49 (0)511 7404-5604