We are heading for a crucial deadline affecting many businesses – yet, few are aware of: By January 14th 2020, the Extended Support period for several of Microsoft’s popular products will end, notably for Windows Server 2008, Windows Server 2008 R2, and Windows 7.
What does ‘End of Extended Support’ mean?
The Extended Support period itself is already a transitional phase, between the end of Mainstream Support, where regular updates and support are provided and the termination of all support and updates, including critical security patches. During the Extended Support phase, security updates are still provided, but customers need to pay Microsoft an additional fee for any support case. The costs for those typically range between $500 and $700 per case. In no way will Microsoft accept requests for warranty support, design changes, or new features, however.
When a product reaches the end of Extended Support, Microsoft will no longer provide the Extended Support or security upgrades, leaving an organisation at significant risk, if it is continuing to rely on one of these solutions.