OPS is more than just installing a new print solution. It provides change management based on the customer requirements. This includes dedicated project management in accordance with recognized standards as well as support for appropriate involvement of stakeholders and users. Companies benefit from the strong direct organization and the experience of a market leader.
- Project: Dedicated project management resources, organized and controlled processes from start to finish.
- Change: Delivery of all products, licenses and consumables for a pre-determined and agreed upon testing period during which Konica Minolta provides technical consulting and remote support. Rollout management where appropriate due to the size of the project.
- Information and training: Provision of detailed documentation for users and administrators. Standard or tailor-made internal promotion material and events. Tailored training to key users and internal support staff.